What are the responsibilities and job description for the Customer Service Rep position at Arizona Tile?
Arizona Tile is seeking experienced CSRs to work in our new Showroom. You will assist retail customers and contractors, both in person and over the phone, to meet their needs. You will be responsible for using design skills and product knowledge to assist customers in selecting the products that will achieve their design and durability objectives. You will also work with customers to select the stone slabs that will become their granite kitchen counter, marble floor or any other numerous possibilities. Orders are entered via a computer program within a Microsoft Windows environment. You will be providing the best buying experience available. Product training provided. This is a non-commissioned sales position. Pay Range is $20.29 to $24.00 per hour, DOE.
2 years retail sales skills in professional environment
Prior work experience working with stone, granite or slabs.
Basic computer skills working within Windows environment.
High School diploma or equivalent
Exceptional customer service skills with the ability to provide individualized service
Ability to work independently as well as part of a team
Self starter who proactively finds solutions to customers’ needs
Excellent communication skills including verbal, written and telephone
Employer paid Long Disability Insurance
Employer paid and Voluntary Life Insurance
Critical Illness / Accident / Hospital Insurance
401(k) Retirement Plan w/ Discretionary Employer Match
Paid Time Off (PTO) and SICK Time Off
Employee discount on tile and slabs.
Job Requirements:
Ability to work flexible hours, including Saturdays2 years retail sales skills in professional environment
Prior work experience working with stone, granite or slabs.
Basic computer skills working within Windows environment.
High School diploma or equivalent
Expectations:
Demonstrate a positive attitude of cooperation and respectExceptional customer service skills with the ability to provide individualized service
Ability to work independently as well as part of a team
Self starter who proactively finds solutions to customers’ needs
Excellent communication skills including verbal, written and telephone
Benefits:
Medical / Dental / Vision benefitsEmployer paid Long Disability Insurance
Employer paid and Voluntary Life Insurance
Critical Illness / Accident / Hospital Insurance
401(k) Retirement Plan w/ Discretionary Employer Match
Paid Time Off (PTO) and SICK Time Off
Employee discount on tile and slabs.
Salary : $20 - $24