What are the responsibilities and job description for the Account Service Delivery Manager position at Artech L.L.C.?
Service Delivery Specialist/Manager
Morristown NJ (Hybrid - in office 3 days a week)
Job Description:
- Gain market share at our client(s) by increasing headcount, revenue, and gross margins
- Meet with client Hiring Managers on a daily basis to develop lasting relationships
- Managing the client relationship
- Developing and implementing sales strategies
- Establish relationships with client decision makers
- Secure new business opportunities
- Building a sales pipeline for the account(s)
- Management of SLAs set by the client, and track and measure progress
- Effectively manage and prioritize a high volume of requisitions
- Work closely with the technical recruiting team to clearly communicate client requirements ensuring the successful identification of candidates
Skills & Experience Required :
- Bachelor's Degree required
- 3 years experience in a fast-paced IT Staffing agency OR Prior experience as account manager or service delivery specialist/manager for a large staffing firm directly servicing clients
Key Competencies
- Customer/Client service
- Influence/Persuasion
- Communication (Verbal & written)
- Presentation skills
- Networking skills
- Organization & Time Management skills
Comprehensive benefits package, paid time off (Vacation, holidays, sick, floating days)
Salaried with monthly bonus plan