Senior Storage Engineer

Job Title : Senior Storage Engineer

Location : Remote

Duration : 12 months

As a Senior Storage Engineer for Premier Advance Technical Support - Storage, you will be providing support to enterprise customers, using client ThinkSystem DE,DM, DG, and DS storage products under client’s portfolio, in isolating, diagnosing, reproducing, and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges.

• Storage Experience with Block, File, Object Storage and Page (NVMe)
• Experience with DAS (Direct Attached Storage), Storage Area Network (SAN), and Network Access Storage (NAS) systems
• Experience with Storage ONTAP and ONCOMMAND OS functions
• Setting up and Managing Volumes, LUNs, groups
• Tiering,Thin Provisioning, Deduplication, Replication, Snapshots, Snap Mirroring, Compression, use of Storage Encryption.
• High availability pairs and failover
• Multi Storage Node clustering
• Experience with RAID and DDP groups
• Topology Management (experience installing, using, and debugging)
• Full DD / FW, OS stack from the Severs, Switches, Storage including Multipath and failover driver and configurations.
• Must have experience with DE / DM storage systems such as Data ONTAP, Clustered Data ONTAP / ONCOMMAND Storage Manager
• Fiber Channel
• iSCSI
• Ethernet
• NVMe over FC,over Fabric, SAS-SCSI (RAID / SAS HBA), RDMA
• VLAN and WWN management
• Linux (RHEL, SuSE)
• Client, vSAN (VASA, VVols)
• Windows Server OS
• CIFS, iSCSI, and NFS use and debugging
• Set up and install multipath drivers
• Experience with Kubernetes is a plus but not required
• Storage OS experience
• SANtricity, SVC, Rest API, CLI use is a plus
• Experience in writing documentation, and procedures
• The use of Python and other scripting and automation tools is a plus
• Working with End customers, Partners, Field Engineers, and Service support personnel
• Proven experience in Debugging Storage issues and in tuning for performance.
• Good communication skills in presenting issues and the proposed solutions.
• Demonstrable experience in any three of the following infrastructure technologies :
• Enterprise Storage, including Software-defined Storage (ThinkSystem DE / DM / DG Systems)
• Virtualization (ESXi, vCloud Director, vRealize, vSAN)
• Hybrid Cloud Technologies like (AWS and Azure) is a Plus
• All-Flash Storage
• Software-defined and Object Storage
• Data Protection technologies
• Good interpersonal communication and customer service skills are needed to work successfully with customers in high-stress and or ambiguous situations.
• Overall Work experience in storage technical domain.
• Experience in Storage technologies and integrations
• Willingness to work in a 24 / 7 shift environment using the Follow-The-Sun support model.
• On-call rotation for weekends and holidays.
• Storage certifications (NCTA, NCDA, NCIE) Preferred