What are the responsibilities and job description for the Assistant Sales Manager position at Ashley Furniture Industries?
Position Summary
Assistant Sales Manager supports the General Sales Manager in all aspects of retail operations, including sales performance, team leadership, visual merchandising, and customer experience. This developmental role prepares candidates for future General Sales Manager responsibilities through hands-on leadership experience and operational management.
Key Responsibilities
Sales Performance & Operations Management
Education
Leadership Excellence
Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.
Apply today and find your home at Ashley!
Compensation: Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. You will be paid an hourly rate of $17.31 per hour, including a commission plan. Employees are also eligible to earn bi-weekly and monthly commissions and other incentives based upon individual and store sales performance. According to historical data, if store sales targets are met, employees can expect to receive between $17,250 and $30,000 in commissions and other incentives annually, depending on individual sales performance and store sales volume.”
Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.
Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and accrue Washington Paid Sick Leave 1 hour for every 40 hours worked up to 52 hours.
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.
Assistant Sales Manager supports the General Sales Manager in all aspects of retail operations, including sales performance, team leadership, visual merchandising, and customer experience. This developmental role prepares candidates for future General Sales Manager responsibilities through hands-on leadership experience and operational management.
Key Responsibilities
Sales Performance & Operations Management
- Oversee daily showroom operations across all departments under General Sales Manager direction
- Monitor and analyze sales metrics including margins, volume, quotas, and closing ratios
- Recommend strategic sales goals and performance improvement initiatives
- Generate and submit operational reports in a timely and accurate manner
- Manage budgeted administrative costs including payroll and operational supplies
- Provide exemplary leadership to sales, guest experience, and visual presentation teams
- Coach and mentor team members to achieve individual and collective success
- Participate in recruiting, hiring, onboarding, and training processes
- Foster a positive, professional, and collaborative team environment
- Partner with General Sales Manager to resolve escalated customer concerns beyond Guest Experience Manager authority
- Ensure exceptional customer service standards across all touchpoints
- Support implementation of company customer service initiatives and protocols
- Collaborate with Visual Presentation Manager on strategic product placement and merchandising
- Ensure showroom presentation aligns with company standards and seasonal directives
- Communicate policy changes, updates, and critical information to all team members
- Document procedures, tasks, and operational activities comprehensively
- Maintain timely and effective communication across all organizational levels
- Ensure compliance with company policies, procedures, and operational standards
- Support special projects and initiatives as assigned
- Perform other duties essential to business operations
Education
- High School diploma preferred
- Bachelor’s degree in business administration, Retail Management, Marketing, or related field preferred
- Demonstrated success in retail sales environment preferred
- Minimum 1 year of retail management or supervisory experience preferred
- Proven track record of meeting or exceeding performance expectations in current role
- Comprehensive understanding of company Mission Statement, Core Values, Customer Belief System, Differentiators, and operational Disciplines
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong analytical skills with ability to interpret sales data and metrics
- Exceptional verbal and written communication abilities
- Advanced team building and interpersonal skills
- Effective coaching and mentoring capabilities
- Current performance must meet or exceed company expectations
- Successful completion of company orientation and training program
- Travel:Occasional travel may be required for training, meetings, or temporary assignments
Leadership Excellence
- Inspires and motivates team members to achieve outstanding results
- Leads by example with integrity and professionalism
- Creates accountability while fostering supportive environment
- Understands retail operations, financial metrics, and performance drivers
- Makes data-informed decisions to optimize results
- Balances customer experience with operational efficiency
- Prioritizes exceptional customer service in all interactions
- Resolves issues with professionalism and urgency
- Builds lasting customer relationships
- Embraces change and new challenges
- Continuously seeks learning and development opportunities
- Demonstrates flexibility in dynamic retail environment
- Communicates clearly, professionally, and effectively across all levels
- Builds strong working relationships with peers and leadership
- Actively listens and responds to feedback
- Retail showroom environment
- Extended periods on sales floor interacting with customers and team
- Office work for administrative tasks and reporting
- Variable schedule including nights, weekends, and holidays
Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.
Apply today and find your home at Ashley!
Compensation: Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related factors. You will be paid an hourly rate of $17.31 per hour, including a commission plan. Employees are also eligible to earn bi-weekly and monthly commissions and other incentives based upon individual and store sales performance. According to historical data, if store sales targets are met, employees can expect to receive between $17,250 and $30,000 in commissions and other incentives annually, depending on individual sales performance and store sales volume.”
Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.
Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 80 hours paid vacation and accrue Washington Paid Sick Leave 1 hour for every 40 hours worked up to 52 hours.
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.
Salary : $17,250 - $30,000