What are the responsibilities and job description for the Assistant Community Association Manager position at Associa?
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
An Assistant Community Manager is responsible providing clerical and administrative support to the
lead Community Manager(s). The Assistant Community Manager is the liaison to the lead Community
Manager(s) and homeowners primarily, but will also occasionally interact with vendors, board members
and committee members, as well as staff at the Associa Client SharedService Center (CSSC) and within
the branch office.
Duties include but are not limited to:
application processing, receive and sort incoming mail/packages to record, dispatch, distribute
to the correct recipient.
notifications.
documents as needed.
company.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Job Description
An Assistant Community Manager is responsible providing clerical and administrative support to the
lead Community Manager(s). The Assistant Community Manager is the liaison to the lead Community
Manager(s) and homeowners primarily, but will also occasionally interact with vendors, board members
and committee members, as well as staff at the Associa Client SharedService Center (CSSC) and within
the branch office.
Duties include but are not limited to:
- Complete digital and physical administrative tasks for multiple properties. These include but are
application processing, receive and sort incoming mail/packages to record, dispatch, distribute
to the correct recipient.
- Address inquiries and resolve concerns with homeowners, management, and vendors within 24
- Assist owners with the Association web site for access to rules, governing documents, minutes
- Maintain, update, and organize property unit files within designated portfolio.
- Assist lead Community Manager with on-site community inspections as necessary, drafting
notifications.
- Assist lead Community Manager with bulk mailing, financial statements, and communicate
documents as needed.
- Process account payables to include proper coding, facilitate and process recurring/autopayments, research past due bills, check requests, and obtain signatures.
- Create reports (landscape, emergency work orders; delinquencies, violations) out of the
- Work cross functionally with other departments, communities and Associa specific
- Engage in Associa training including Associa University webinars, vendor hosted virtual Power
company.
- Other duties as assigned.
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Knowledge of communities/property/real estate and homeowners associations.
- Knowledge of the role of the association board, the Community Association Manager, and how
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
- Knowledge of conflict resolution techniques at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Self-motivated, proactive, detail oriented and a team player.
- Time management and time critical prioritization skills.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Salary : $20 - $22
Community Association Manager
Waccamaw Management, LLC -
San Diego, CA
Community Association Manager
Associa -
San Diego, CA
