What are the responsibilities and job description for the Front Desk Scheduler position at Associated Clinic of Psychology?
ACP is looking for an Engaging Front Desk Scheduler to join our growing team. This team plays a vital role in supporting our providers and clients and is a key component to the success of our clinic.
The ideal candidate will have a friendly and easy-going personality while also being judicious. The goal is to have our clients feel comfortable and valued while in our clinic.
Responsibilities:
The ideal candidate will have a friendly and easy-going personality while also being judicious. The goal is to have our clients feel comfortable and valued while in our clinic.
Responsibilities:
- Greet and assist clients in person and over the phone
- Support providers, staff, visitors, and clients
- Answer all phone calls in a professional and courteous manner
- Maintain confidentiality of all providers, staff, and client information
- Schedule appointments between providers and clients
- Collect payments (co-pay)
Requirements:
- High School education
- Basic medical terminology training and keyboarding skills
- Previous clerical experience in a medical or clinic setting
- Good communication and customer service skills
- Good prioritization skills, data entry skills, dependable, and team player
- Flexible with assignments and able to perform a wide variety of front desk functions
- Good multi-tasking and critical thinking skills
- Outstanding interpersonal and communication skills
- Preferred Qualifications:
- Online scheduling and EMR experience
- Proven ability to accurately schedule appointments and interpret provider orders
Hours: Monday-Friday: Full-time
Benefits:
Benefits:
- Nice Healthcare Service (free chat, video, and home healthcare visits)
- Paid Time Off
- Health insurance (Medica)
- Dental insurance (Delta Dental)
- Vision insurance (EyeMed)
- ACP provided Life insurance.
- 401K Retirement: ACP automatically contributes regardless of employee contribution
Associated Clinic of Psychology (ACP) strives to be the provider and employer of choice for behavioral health care services in the Twin Cities Metro. ACP provides the right care in the right place at the right time to people in all circumstances. Since 1980 behavioral health care professionals have started their careers here, and they stay because we believe in personal and professional development and providing growth opportunities for those that seek them. Help us to be more caring, more efficient, more effective, and more helpful to the people and communities we serve.
ACP is an AA/EOE employer.
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