IMMEDIATE HIRE Customer Service Representative

Job Title: STC Advocate
Job Description

The STC Advocate role is a unique opportunity to be the face of the company during the vehicle purchase process. You will deliver an exceptional customer experience as customers meet you for the first time when picking up their vehicle. Your role involves driving a company-owned car to customer appointments, overseeing the sale of vehicles, and ensuring customer satisfaction.

Responsibilities

• Deliver a uniquely special experience to each customer, embodying the company's values.
• Accurately and efficiently complete customer paperwork and take thorough notes in the tracking system.
• Prioritize safe driving and maintain a clean driving record in accordance with company policies.
• Assist team members with various tasks as necessary.
• Drive to approximately 6-8 appointments daily, greet customers, inspect vehicles, facilitate paperwork, and arrange for vehicle pick-up.

Essential Skills

• Customer service oriented
• Clean Motor Vehicle Record
• Clerical skills
• Retail sales experience
• Driving proficiency
• Attention to detail

Additional Skills & Qualifications

• Sense of humor and passion for customer experience
• Goal-oriented, enthusiastic, and self-motivated
• High School Diploma or equivalent
• Must be 21 years of age or older
• Valid Driver’s License with a clean driving record for the past 5 years
• 2 years of customer-facing experience
• Team player with understanding of teamwork
• Strong attention to detail and communication skills
• Energy and drive to accomplish goals and meet deadlines
• Interest in working hard in a fast-paced environment
• Ability to sustain physical activity for extended periods (8 hours)
• Proficiency in reading, writing, speaking, and understanding English
• Excellent visual activity and manual dexterity

Work Environment

This is a temporary role for 6-8 weeks to assist during the busy season. The role involves both indoor and outdoor work and may expose you to inclement weather. The company culture values communication and teamwork, offering a fast-paced environment with opportunities for growth. Enjoy ping pong and corn hole tournaments during downtime. Hours and pay rate vary based on location.

Pay and Benefits

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Wichita,KS 67205.

Application Deadline

This position is anticipated to close on Aug 15, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.