What are the responsibilities and job description for the DevOps Engineer position at Astreya?
- Global IoT Azure Technical Specialist - Role and Responsibilities
- System Health & Operational Oversight
- Serve as the primary technical authority ensuring all IoT systems remain healthy, secure, and fully operational.
- Validate the functionality and performance of third-party systems and dashboards without directly monitoring them.
- Coordinate resolution efforts with internal teams and external vendors when issues are identified.
- Maintain visibility into system status and ensure alignment with service level agreements (SLAs).
- Azure Enterprise Applications & SSO Optimization
- Manage and optimize enterprise applications hosted on Microsoft Azure.
- Enhance application performance, security, and integration across platforms.
- Implement and refine Single Sign-On (SSO) solutions to streamline user access and improve security posture.
- Automation & Operational Efficiency
- Design and deploy automation strategies to reduce manual tasks and improve system reliability.
- Automate workflows for system health monitoring, lifecycle upgrades, and program management.
- Improve resource utilization and minimize human error through intelligent automation.
- Smart Building Systems Management (Commercial & Industrial)
- Oversee a wide range of smart building technologies and IoT-enabled systems used in commercial and industrial environments.
- Ensure systems are optimized for performance, energy efficiency, and user experience.
- Monitor occupancy, environmental conditions, and system usage through data validation and partner collaboration.
- Collaborate with partners and vendors to implement and maintain integrated building solutions that align with operational goals.
- Technical Support & Issue Resolution
- Provide Tier-level technical support in both pre- and post-implementation environments.
- Troubleshoot and resolve system/device issues across global deployments.
- Develop and maintain Knowledge Base Articles (KBAs), RACI charts, and workflow documentation.
- Lifecycle & Preventative Maintenance Coordination
- Conduct technical assessments to evaluate system performance and compliance.
- Recommend system improvements to enhance scalability and efficiency.
- Coordinate with vendors and field teams to execute preventative maintenance and minimize downtime.
- Standards, Training & Documentation
- Deliver technical presentations and training sessions to internal teams and stakeholders.
- Create and maintain comprehensive documentation, including user guides and troubleshooting manuals.
- Serve as the final approver for global knowledge base content, ensuring accuracy and consistency.
- Global Project Management
- Lead global IoT projects from planning through execution, ensuring alignment with business objectives.
- Coordinate cross-functional teams, manage budgets, and communicate with stakeholders.
- Identify risks, implement mitigation strategies, and track performance metrics to ensure project success.
- Clearly describe and create the project scope, including deliverables, boundaries, constraints, and assumption.
- Develop, manage, and monitor project schedules to ensure tasks and milestones are completed on time.
- Required Qualifications:
- Proven experience with Microsoft Azure and enterprise application management.
- Strong understanding of SSO technologies and identity management.
- In-depth knowledge of Azure DevOps for managing code repositories, pipelines, and deployment workflows.
- Proficiency in Microsoft Power BI for data visualization, reporting, and operational insights.
- Demonstrated success in implementing automation tools and strategies.
- Hands-on experience with commercial and industrial smart building systems and IoT technologies.
- Excellent troubleshooting skills and experience supporting global systems.
- Strong communication and presentation skills, with the ability to train and mentor others.
- Experience managing global projects, including budgeting, stakeholder engagement, and risk management.
Salary : $135,000 - $160,000
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