Technical Operations Manager

TECHNICAL OPERATIONS MANAGER

About Us

• Atlas Power is an innovative specialized data center hosting company with a commitment to sustainable technology initiatives. With flexible load data center hosting operations currently in four states with more to come, Atlas Power is on the move. Atlas Power is focused on supporting economic growth and revitalization of local communities by creating high-paying technology jobs and on-the-job training in advanced technologies and data center management.
• We’re expanding fast, and we’re looking for teammates who have a genuine interest in data center technology and who are excited about building the future of the industry with us. In turn, we’re focused on providing the next generation of developers, miners, and founders with the tools they need to grow and succeed.

About You

Here are some soft skills needed to be successful in this role:

• You’re a problem solver, innovative, and get things done with quality and speed.
• You are results and data driven with excellent follow-through in bringing ideas to fruition.
• You are willing to travel to multiple locations on a regular basis.
• You have excellent leadership and communication skills.
• You enjoy working in a fast-paced environment and looking for opportunities for career growth.
• You want to work for an organization that has a positive culture where employees are engaged.

Workload Expectation

The following are the expectations we anticipate for this position. Although they could change, we feel it is an accurate representation of what it will take to be successful in this role.

• Be on-call regularly and routinely
• Would not be a-typical to work 50 hours weekly
• Be highly self-driven in both project completion and continuous learning
• Be a strong, dynamic problem solver who is highly organized
• Demonstrate exceptional leadership and managerial skills daily

About the Role

• Oversee the day-to-day management of multiple data center operations, policies, procedures, personnel, and associated building systems in a reliable, efficient, and cost-effective manner.
• Ensure work is performed within established policies, procedures, and standards.
• Oversee the planning and operational elements of all company-owned and managed data centers and related facilities including, but not limited to, maintenance, repairs, and expansion.
• Review and approve billing statements, expenditures, and audit processes.
• Oversee the National Operations Center, providing leadership, guidance, and rapid response.
• Ensure operational compliance with OSHA, state, local, and federal safety requirements.
• Collaborate with senior management and other executive team members in troubleshooting, analyzing processes and procedures, identifying weaknesses or deficiencies, and implementing improvements.
• Define, track, and manage operations and cross-functional projects that impact different operations systems including reviewing and updating standard operating procedures.
• Devise new techniques to expedite workflow, improve productivity, and improve operating environments.
• Develop and maintain positive working relationships with designated vendors and internal departments to drive the best long-term customer service and business results.
• Confer and work efficiently and effectively with other departments to implement controls and schedules, resolve delivery problems, and help validate business, operations, and financial impact of large-scale data center projects.
• Coordinate with the Director of Technical Operations in managing data center related contracts including negotiation of terms, rates, and post-contract vendor relations
• Recruit, hire, train, and evaluate staff performance including initiating and/or recommending promotions, transfers, and corrective action.
• Responsible for the oversight of maintenance documentation and maintenance programs
• This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job and other duties may be assigned.

Competencies

• Excellent communication skills
• Experience with monitoring systems and automated software platforms

Required Education and Experience

• High school diploma or equivalent
• 5 years of experience in positions requiring the following type of work: vendor management; significant troubleshooting in complicated and complex mechanical and commercial electrical infrastructure; working with heavy equipment; adapting quickly to dynamic and changing priorities.
• 3 years of experience in managing a minimum of 20 direct and indirect reports.
• Experience with complex troubleshooting mechanical, electrical, and personnel matters.
• Other combinations of experience may be taken into consideration on a case-by-case basis.

Preferred Education and Experience

• Bachelor's degree in business or related field
• Experience with remote reporting
• 2 years of inventory maintenance such as warehousing, logistics, etc.

What We Offer

We offer a generous benefits package. Benefits start on the first day of hire.

• Dental insurance
• Health insurance (including a no-cost plan)
• Vision insurance
• PTO package (120 hours PTO)
• 40 hours paid sick leave
• 401k with company match
• Holiday pay (13 paid holidays)
• PPE and clothing allowance provided
• All offers of employment at Atlas Power, LLC are contingent upon clear results of a thorough background check

Atlas Power is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.