What are the responsibilities and job description for the Restaurant Manager position at Atlas Restaurant Group?
Restaurant Manager
GENERAL SUMMARY:
The primary responsibility of the Restaurant Manager is to assist the General Manager and Assistant General Manager in overseeing the operations of the restaurant, with a guest and staff relations focus.
SUPERVISORY RESPONSIBILITIES:
Primary focus of guest and staff relations along with opening the restaurant
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
Demonstrates and role-models the company’s Core Values and Leadership Principles.
Handles guest concerns, complaints, and needs according to Company guidelines
Addresses guest and staff issues in the moment and sees to their proper resolution or involves appropriate supervisors
Manages employee performance through coaching, recognition, and corrective action
Performs the duties of manager on duty by maintaining a presence in the dining room and service
Creates floor Charts on a weekly basis
Performs all opening and closing duties
Assist with Micros and R365 are up to date
Adds Micros Buttons when needed
Assists the GM with accountability of the wine and liquor ordering and inventory
Plots Open Table
Reviews and enters daily Avero Logbook
Organizes dry goods, small wares and storage areas
Assists in ordering par levels of restaurant supplies, checking in deliveries and maintaining proper costs of items
Assists in organizing and moving beverage product in the absence of or in coordination with the Beverage Manager
Plan for and lead pre shift in absence of the AGM/GM
Takes responsibility for the management of back and front of house employees in the absence of or in conjunction with the General Manager and Assistant General Manager
Makes recommendations to the Company on ways to improve as needed
Other duties as assigned by the Director of Operations, General Manager or Assistant General Manager
EDUCATION AND EXPERIENCE:
Should be able to properly execute and demonstrate all duties of servers, bussers, food runners, bartenders and hosts in order to teach proper protocol.
Requires a high school diploma or equivalent, and/or 1-2 years similar concept management experience;
Knowledge of wines is beneficial;
Knowledge of cocktail making and spirits is beneficial.