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Case Manager

Avalon Center
Crossville, TN Full Time
POSTED ON 2/6/2025 CLOSED ON 4/5/2025

What are the responsibilities and job description for the Case Manager position at Avalon Center?

About Us:

The Avalon Center is dedicated to providing comprehensive support, advocacy, and resources for survivors of domestic violence and sexual assault. Our team works tirelessly to create a safe, empowering, and compassionate environment for survivors and their families.
Job Summary:

The Shelter Case Manager will support residents of our emergency shelter by providing case management, advocacy, and assistance in achieving self-sufficiency. This position requires a compassionate, resourceful, and organized individual who can help clients navigate their path to safety and independence.
Key Responsibilities:
Provide trauma-informed case management services to shelter residents.

Conduct intake assessments and develop individualized service plans with measurable goals.

Assist clients with accessing resources such as housing, employment, healthcare, and education.

Serve as an advocate for clients in interactions with external agencies and service providers. Facilitate life skills workshops and support groups.
Maintain accurate and confidential case files, including timely documentation in accordance with grant requirements.

Collaborate with other staff members to ensure a supportive and safe shelter environment. Provide crisis intervention and emotional support to residents.

Participate in staff meetings, training, and community outreach as needed.

 

 

Qualifications:
Bachelor’s degree preferred

Experience working with survivors of domestic violence, sexual assault, or other vulnerable populations is preferred.

Knowledge of trauma-informed care principles and advocacy best practices.

Excellent communication, organizational, and problem-solving skills.

Ability to maintain confidentiality and establish professional boundaries.

Proficiency in using Microsoft Office and client database systems.
Work Environment:This position is based at our emergency shelter and may require some evening or weekend shifts, depending on client needs.

 

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