What are the responsibilities and job description for the Read House Starbucks Barista position at Avocet Hospitality Group?
Chattanooga’s award-winning historic hotel, The Read House, has been hosting guests and Chattanooga visitors since 1872! Today, modern-day comfort meets a timeless Roaring ‘20s atmosphere!
At The Read House, service reigns supreme. We empower our team through support, growth and camaraderie which is instrumental in our culture of genuine hospitality and taking care of guests at every turn. Start a new career journey with classic elegance at The Read House Hotel!
WHO WE ARE LOOKING FOR
Our on-site Starbucks is seeking to hire Baristas with a passion for coffee and customer service! Starbucks Baristas are responsible for providing guests with courteous, friendly, sincere, efficient and graceful service that meets or exceeds guest expectations. Baristas are required to maintain both Starbucks and Read House standards.
Primary Duties & Responsibilities:
- Ensure high levels of guest satisfaction utilizing both company and Starbucks standards
- Provide a warm and engaging first impression for all guests and show courteous, attentive, and efficient service
- Know all menu items and ingredients and prepare all orders consistently
- Answer phones using appropriate verbiage
- Take, prepare, and serve all food items and drink orders to Starbucks standards with efficiency and friendliness
- Collect payment from guests, issue receipts and change; abide by all cash handling procedures
- Abide by all company and state guidelines regarding food handling and food safety
- Maintain service and sanitation standards according to health code regulations
- Inventory and restock supplies as needed
- Maintain the daily operations of the cafe through the execution of daily sidework
- Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires.
Job Requirements:
Education/ Experience:
- High school diploma or equivalent preferred
- Prior cash handling experience required
- Hospitality or customer service experience preferred
Skills:
- Ability to multitask in a high-demand, fast paced environment
- Excellent communication skills with guests, team members, and management
- Proficiency in restaurant POS and inventory applications
- Ability to work efficiently with strong attention to detail
Physical & Mental Requirements:
- Ability to lift, carry, push, pull, or otherwise move up to 30 pounds and occasionally lift, carry, push, pull, or otherwise move up to 50 pounds
- Position self in order to obtain necessary supplies and efficiently clean assigned areas
- Ability to multitask and work effectively in a high-demand, fast-paced environment with changing variables
Work Environment:
- The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, etc.
- Equipment to be used: coffee shop food preparation equipment, general cleaning equipment
WHAT WE HAVE TO OFFER
Full and Part-Time Benefits:
- Located in the heart of Chattanooga
- Employee Meals
- Starbucks Discount
- Garage Parking Discount
- Traditional and Roth 401k with Match
- Referral Bonus
Additional Full Time Benefits:
- Health, Dental, Vision Insurance
- Short and Long Term Disability
- Term and Voluntary Life Insurance
- Accident Insurance
- Paid Time Off
- Holiday Pay
EOE/DFWP