Senior Manager, Workers Compensation & Casualty Lines, Regulatory Compliance Services

The candidate who fills this role is the technical expert and “go to” person for all things workers compensation. Manages strategic implementation and partners with Underwriting and Operations, among others, to develop effective programs, initiatives, products, underwriting rules, guidelines, reporting and procedures for workers compensation, general liability and auto product lines to meet underwriting unit objectives, compliance standards and profitability goals. Directs, and is responsible for, product line analysis, regulatory review and compliance results. Advises senior management regarding implementation strategy that adheres to new and existing regulatory framework(s). Manages relationships with internal stakeholders, external boards, bureaus, trade groups and regulators on regulatory, compliance and reporting issues.

What You’ll Be Doing

What will your essential responsibilities include?

Monitors, researches, analyzes, summarizes and drives execution of newly enacted laws and regulations impacting workers compensation.

Participates actively in NCCI and state board/bureau committees, as assigned.

Provides support for negotiations with external agencies/organizations, such as industry trade associations, law firms and state insurance departments, regarding sensitive and/or complex issues. Provide expertise in responding to complaints, insurance department inquiries, market conduct exams and regulatory audits.

Provide insight and expertise in the development of new product features or initiatives for the workers compensation line to ensure filings are submitted and approved on a timely basis and in accordance with business goals and objectives.

Supports underwriting units by managing WC policy reporting and managing interface with states on criticisms.

Ensures established guidelines and procedures follow applicable insurance laws and regulations. Oversees coordination with other internal departments to determine impacts of legislation/regulatory requirements on current processes and internal systems. Drives execution of product enhancements that comply with existing legal/regulatory requirements, adhere to statutory timelines and support business objectives.

Partners with internal departments including Underwriting, Operations, IT, Legal, Actuarial, Claims, Broker Relations and Communications & Marketing on product activities and initiatives.

Completes additional projects as required by the US-based Management Team.

Travel: Limited,

You will report to the Head of Regulatory Compliance Services.

What you’ll bring

We’re looking for someone who has these abilities and skills:

Required Skills And Abilities

• Robust workers compensation product experience; with a solid background in all casualty lines including general liability and auto liability.
• Detailed knowledge of workers compensation and casualty insurance principles and concepts required; deep understanding of large deductible programs, retros and terrorism/catastrophe filings.
• Excellent project management, time management, process improvement, written and oral communication, presentation, analytical and management skills.
• Outstanding understanding of potential impact to other departments including affected
• Underwriting, Operations, Claims, Actuarial, Regulatory Reporting, IT, Legal and Broker Relations based on actions taken is required.
• Team player who takes initiative and can work self-directed.
• Advanced analytical/problem solving and research skills.
  
  

Desired Skills And Abilities

• Proven track record of going beyond the question asked in developing guidance or formulating a comprehensive response
• Ability to work with minimal supervision in highly fluid and unstructured environment
• Background and understanding of all casualty lines including general liability and auto liability
  
  

Who we are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we offer

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ , ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter
  
  

Learn more at Inclusion & Diversity at AXA XL | AXA XL. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
  
  

For more information, please see Sustainability at AXA XL.

The U.S. base salary range for this position is USD 130,000 - 227,500.

Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay.

At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. For more details about AXA XL’s benefits offerings, please visit US Benefits at a Glance 2025.