What are the responsibilities and job description for the VP, Commercial Business Process position at Axos Bank?
Axos Bank
Target Range:
$95,000.00/Yr. - $115,000.00/Yr.
Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
Eligible for an Annual Discretionary Cash Bonus Target: 12.5%
Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5%
These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.
About This Job
The VP, Commercial Business Process will possess strong business process, systems architecture, and project/program management capabilities to oversee and optimize our commercial operations. This multifaceted role combines business process optimization, systems architecture design, and end-to-end project management to ensure that commercial processes are efficient, scalable, and well-supported by integrated technology solutions. The ideal candidate will have a proven track record in process improvement, system design, and leading large-scale projects/programs that align with organizational goals.
Responsibilities:
- Develop and implement a comprehensive strategy for commercial business processes that aligns with the company's overall goals
- Lead and mentor a team of process improvement professionals, fostering a culture of continuous improvement and accountability
- Drives and coordinates the development of efficient end-to-end work processes to drive business strategies across Axos platforms
- Identify opportunities for process improvements across the commercial functions, including lending, banking, fiduciary services, and entertainment
- Utilize business process methodologies (e.g., BPMN, Lean, Six Sigma) to design and implement best practices for process management and workflow efficiency
- Develop and execute change management strategies to ensure smooth transitions during process improvements and system implementations
- Engage stakeholders throughout the organization to promote awareness, understanding, and acceptance of new processes
- Design, implement, and maintain scalable systems architectures that support business process optimization in commercial operations
- Oversee the integration of commercial business systems (CRM, ERP, sales platforms) to improve data flow, enhance automation, and ensure alignment with business processes
- Provide technical expertise on selecting and implementing new systems, technologies, and tools to enhance commercial operations
- Work closely with other departments (e.g., Sales, Marketing, Compliance, Legal, Finance, IT) to ensure alignment and integration of commercial processes, including those impacted by software solutions
- Facilitate workshops and meetings to gather input and feedback from stakeholders and ensure their needs are met during process changes
- Oversee the integration of business processes within the Software Development Life Cycle (SDLC), ensuring that process requirements are effectively communicated and implemented in new software solutions
- Collaborate with IT and development teams to ensure that system functionalities align with optimized business processes
- Establish key performance indicators (KPIs) to monitor the effectiveness of commercial processes and the success of change initiatives
- Establish key risk indicators (KRIs) to monitor commercial processes with intentions on finding process improvements to mitigate the risk associated.
- Analyze data and trends to drive decision-making and support strategic initiatives
- Identify potential risks associated with business processes and develop mitigation strategies
Qualifications:
- Bachelor’s degree in Business Administration, Operations Management, or a related field (Master's preferred)
- 8 years of experience in commercial operations, process improvement, or related roles, with at least 5 years in a leadership position
- 3 years of experience within financial services space
- Strong knowledge of business process methodologies and frameworks, including BPMN, Lean, and Six Sigma
- Program and project management skill set to manage ongoing roadmap of technology implementations
- Experience with the Software Development Life Cycle (SDLC) and integrating business processes into software solutions
- A self-starter with a strong sense of ownership and accountability for delivering results
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels
- Proven ability to manage multiple projects and deadlines in a fast-paced environment
Axos Employee Benefits May Include:
- Medical, Dental, Vision, and Life Insurance
- Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
- HSA or FSA account and other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
- Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
About Axos
Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.
Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).
Learn more about working at Axos
Pre-Employment Background Check and Drug Test:
All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.
Equal Employment Opportunity:
Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Job Functions and Work Environment:
While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Salary : $95,000 - $115,000
