What are the responsibilities and job description for the Consumer Loan Processor / Underwriter position at Baker Boyer National Bank?
About Baker Boyer:
Baker Boyer is the oldest independently owned community bank in the Pacific Northwest. We are Eastern Washington’s trusted financial advisor, serving the Walla Walla Valley, Kennewick and Yakima communities, providing wealth management as well as personal and business banking services.
About the Consumer loan Processor Underwriter Role:
The Consumer Loan Processor / Underwriter works with the Consumer Loan Advisor providing basic customer service to our clients. They assist in gathering documents from clients and vendors to prepare loans for file underwriting. This individual will help track timely delivery of disclosures, documentation and analyze income and collateral documentation. The individual must be detail oriented, self-motivated and have excellent customer service, communication, organizational and time management skills.
Key Responsibilities
Greeting walk in clients, answering phones and scheduling appointments.- Work with clients and Advisors to gather required documents
- Work with vendors to complete all necessary order outs as required.
- Communicate with title companies, realtors, vendors and clients on loan progress
- As documents arrive from the client/vendor, reviews for accuracy and content, updating the information as required
- Review Appraisals and AVMs for accuracy and completeness
- Assist in sending/managing timely delivery of electronic disclosures
- Organize complete file and complete credit and income underwriting according to company policy and investor guidelines as appropriate.
- Evaluate all applicants credit risk and deliver appropriate credit decision within approval limits.
- Coordinates and orders closing documents for both the title companies and clients
- Manage follow up items after closing
Skills and Qualifications:
- Exceptional attention to detail and accuracy
- Ability to work under pressure, prioritize multiple job tasks and meet deadlines
- Excellent customer service skills
- Demonstrate leadership proficiency
- Knowledge of federal regulations as they pertain to lending
- Understanding of income and financial documentation including comprehension of complete tax returns and supporting documentation.
- Proactive problem solver
- Positive approach to building relationships with other departments
- Exceptional verbal and written communication skills
- Strong computer literacy, including Microsoft Office
- Demonstrated ability to efficiently learn new programs and to proficiently use and interpret data provided by software tools
- Demonstrated excellent time management and organizational skills
- Leads by example, with approach to work and coworker interactions exemplifying professionalism both in appearance and attitude
- Knowledge of all loan type products and consumer and mortgage lending regulations and loan policies.
Education and Experience Requirements:
- Processor / Underwriter I: Bachelor’s or Associate’s degree in business, finance or related degree; two years related experience and/or training; or equivalent combination of education and experience. General understanding of banking and/or financial services industry.
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Processor / Underwriter II: Developed the knowledge, skills and experience to function independently and proficiently in all aspects of loan processing and underwriting in either the Consumer or Commercial channel. This includes, but is not limited to:
- 3 years’ experience in consumer level income analysis and underwriting
- Proficient understanding of Consumer lending compliance and regulations
- Proficient in understanding and analysis of business financials and business structure
- Expertise in Freddie Mac lending guidelines and use of the Seller Servicer Guide
- Proficient knowledge of Baker Boyer Loan Policy
Physical Demands/Conditions Requirements:
The job tasks and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made as appropriate to enable individuals with qualified disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, write, type, speak, & listen. The employee is occasionally required to stand, walk, reach, stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus. Ability to work at from a desk, operate a computer and other office equipment.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Baker Boyer believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor the organization to adjust the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of the company.
Baker Boyer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)