Maintenance Manager

About the role

The Maintenance Manager is responsible for the direction and oversight for a team of maintenance technicians, and/or roads and grounds crew for an assigned residential community to ensure company standards of quality workmanship and customer service are met for change of occupancy maintenance, resident, and property work order requests within Fair Housing compliance.

What you'll be doing

• Responsible for providing management oversight for several functions including daily operations, financial reporting, inventory control and procurement, customer service, recruitment and selection, training and development, and performance management and to an assigned team comprised of maintenance technicians, and roads and grounds and work order personnel.
• Direct the grounds and landscaping employees and activities to maintain an assigned property to meet company curb appeal standards
• Oversees the performance and quality of work for maintenance technicians in a variety of general maintenance duties including but not limited to- Plumbing, Sewer lateral, Electrical, HVAC, Drywall, Painting, Fencing, Glass repair, Screen Repair, Roofing repair, siding, interior door and trim repair or replacement, external door and storm door repair and replacement, ceramic tile/sheet vinyl and vinyl composition tile repair or replacement, stair and railing repair or replacement, locksmith work, cabinet and countertop repair or replacement.
• Train and supervise new maintenance employees in the areas of general safety, lock out tag out, personal protective equipment and all other applicable safety requirements for the workplace.
• Organizes and distributes all work orders or assigned team to ensure that response time and quality of work meet service customer service level expectations, workmanship standards, and turnaround times.
• Order or oversee maintenance supplies procurement and maintenance SDS sheets
• Prepare and Maintain OSHA logs
• Ensures the standards are met for emergency, urgent and routine service requests as well as long term preventive maintenance.
• Supervises the Comprehensive Facilities Management Process for adherence to service requests process, preventive maintenance, scheduled maintenance and follow up.
• Manage preventive maintenance program as necessary for HVAC, equipment, and maintenance systems for building and grounds to include pools, water parks and playgrounds.
• Enforce safety and housekeeping practices following ZERO Harm journey plan.

Typical Physical Demands: Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies from 50 lbs. to 75 lbs.

Typical Work Conditions: Work is performed in a maintenance/machinery environment within a residential property. Employee frequently interacts directly with other staff members, DoD partners, vendors, and residents during the workday.

Benefits: Discretionary bonus, health/life insurance, retirement plan/401K contributions, paid time off, short-term disability, parental leave.

Who we're looking for:

• High School Diploma or GED required.
• College courses or technical school training strongly preferred with relevant trade certifications and licenses
• Minimum of three (3) years of property management experience
• Minimum of one (1) year of supervisor experience
• Knowledge in all phases of property facilities management.
• Must be available for night and/or weekend emergency on call duties
• Required to use considerable judgement when assigning and directing work
• Must be knowledgeable in OSHA regulations
• Strong interpersonal skills
• Effective written and verbal communication skills
• Knowledge of Microsoft Office; Outlook, Word, and Excel
• Experience with Yardi property management software is preferred
• Possession of a valid, state-issued driver s license and safe driving record is also required.

Why work for us

Grow. Succeed. Lead. Join the team delivering the best in residential real estate.

When you join Balfour Beatty Communities you join a growing company at the forefront of the exciting, fast-paced residential real estate industry. With an extensive portfolio of property locations throughout the United States as well as Regional Operating Centers and a large-scale corporate team, you ll find ample opportunity and a variety of career paths here.

Our mission is clear: we deliver the quality communities people are proud to call home. We create exceptional living experiences by managing our communities with a relentless commitment to customer service. We believe we can only be successful if we always put people first, do the right thing, and deliver on our promises. This shared commitment guides our employees, provides a clear framework for making the right decisions and forms the foundation for our continued growth.

We are committed to the professional and technical development of every Balfour Beatty Communities employee. We deliver on this commitment by fostering a culture of learning and growth that provides a variety of development opportunities for our employees, including online, classroom and on-the-job programs.

Balfour Beatty Communities is all about delivering exceptional living and that starts with our employees. We offer a comprehensive benefits package that includes a variety of health care options, retirement benefits, paid time off and many more services and programs aimed at ensuring total employee wellbeing.

About us

Balfour Beatty Communities is a diversified real estate services company delivering acquisition, management, and renovation services in the multifamily, student and military housing sectors. An innovative leader in the industry for more than 20 years, our residential portfolio currently consists of more than 50,000 units and $6 billion in real estate assets under management. Since our inception we have developed or renovated more than 31,000 units with a total value approaching $4 billion.

Our reputation is built on the hallmarks our clients, partners and residents have come to rely on: deep industry expertise, industry-leading practices, consistent results and an unwavering commitment to exceptional customer service.

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.

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