What are the responsibilities and job description for the Administrator - Applications position at Bally's?
About Bally’s:
Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!
Bally’s Chicago is a new exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago’s status as a world-class city.
A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
Job Summary:
As an IT Applications Support, you will provide complex system-level support of multi-user applications, including installation, design, configuration, deployment, maintenance, and support of these systems. You will apply the best industry practices of security, performance optimization, and training tasks to enable users to maximize productivity. Additionally, you will make independent application decisions while adhering to regulatory guidelines. You will be responsible for the day-to-day administration of all casino applications.
Duties and Responsibilities:
• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Support and maintain applications associated with the collection, retrieval, accessibility, and usage of data
• Perform maintenance and basic configuration, setup, and updates of applications, including table definitions and access control, including
• Build and run reports using query and flexible reporting tools
• Recommend changes in application, development, and maintenance for increased efficiency
• Establish vendor relations
• Maintain proper electronic and hard copies of required documentation
• Record and maintain software inventories, site and server licensing, and user access security
• Develop a test environment and test new applications, updates, and patches
• Perform other duties as assigned
Qualifications:
• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Required four-year degree in computer engineering, MIS, or degree related to the electronics field with an emphasis in computer technologies, or the equivalent of four years working in the computer field or technology department specializing in computer systems hardware/software repair and customer service
• Requires extensive knowledge of the following, ACSC, iSeries/AS400
• Requires working knowledge of the following, LMS
• Excellent communication, analytical, and project management skills
• Experience with Microsoft Server and workstation operating systems
• Must have open work availability to work nights, weekends, and holidays
Physical Demands:
• Frequently required to lift up to a maximum of 30 pounds
• Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
Work Environment:
The work environment contains bright lights, loud noise, and stressful situations.
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