What are the responsibilities and job description for the Return Items Clerk position at BancFirst Corporation?
Return Items Clerk
Oklahoma City, OK
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Process and balance daily incoming and outgoing return items
Notify branch officers of large returned deposited items
Create notices and IRDs
Process return requests from branch locations
Process incoming and outgoing without entry/affidavit requests
Assist branch locations with research requests for chargebacks and returned items
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
REQUIREMENTS
Strong customer service skills
Outstanding listening and communication skills, both written and verbal
Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications
Detail oriented with a high degree of accuracy
Ability to perform in a highly sensitive environment and deal with confidential matters
Strong organizational skills and the ability to multi-task and prioritize to meet deadlines
Self-motivated and independent thinker
Ability to work well with a team
Attendance and punctuality is an essential function of the job
PREFERRED SKILLS AND QUALIFICATIONS
10-key
PHYSICAL REQUIREMENTS
Constant use of computer screens
Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear
Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching
Ability to sit and/or stand for long periods of time during the workday
Long periods of keying and repetitive motion
Ability to lift and/or move and carry up to 10 pounds
LOCATION
BancFirst Tower
Downtown Oklahoma City
100 N. Broadway Ave.
Oklahoma City, OK 73102
HOURS
Full Time
8:00 a.m. to 5:00 p.m. M-F
Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $10 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE/Minority/Female/Disability/Veteran/LGBTQ
Diversity…Our differences enhance business performance.