What are the responsibilities and job description for the Front Desk Clerk position at Baymont BY Wyndham?
**Job Summary:**
We are seeking a customer-oriented Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional guest services.
**Duties:**
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide accurate information about the hotel facilities and services
- Assist guests with reservations and room assignments
- Manage phone calls and reservations with excellent phone etiquette
- Resolve guest complaints promptly and efficiently
- Maintain a clean and organized front desk area
**Requirements:**
- Proven experience in customer service or hospitality
- Excellent communication skills
- Multilingual abilities are a plus
- Ability to work in a fast-paced environment
This position offers an exciting opportunity to be part of a dynamic team in the hospitality industry. If you are passionate about delivering exceptional guest experiences, we encourage you to apply for the Front Desk Agent position.
Job Types: Full-time, Part-time
Pay: From $12.30 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- On call
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $12