Food Service Team Member

Description

Position Summary      

If you enjoy working in a fast, friendly, and top-quality food environment while handling everything from food prep to clean-up and catering for special events, Food Service may be for you. You may work as a deck or wait staff to take orders and deliver food and drinks across the park, while also managing payments efficiently and addressing customer needs promptly. Applicants should be energetic, customer-focused, and possess cash handling and problem-solving skills, ensuring an excellent experience for all guests.

 Essential Duties & Responsibilities

• Provide exceptional guest service by greeting and assisting customers with orders or inquiries.

• Food handling and preparation for concession and private events.

• Operate cash registers and process payments.

• Deliver food orders to tables as runners.

• Prepare food in a safe and presentable manner as per menu specifications. 

• Ensure completion of filling condiment dispensers, wipe down all surfaces, wash dishes, and keep all areas clean and safe for guests.

• Ensure food quality and presentation standards are met.

• Maintain cleanliness and safety standards in the kitchen.

• Assist with menu planning and inventory management.

• Set up and maintain cabanas for customer use.

• Provide food and beverage service to cabana guests.

• Ensure cleanliness and organization of cabana areas.

• Coordinate with other service teams for special requests.

• Responsible for the care, cleaning and upkeep of issued equipment.

• Ability to work with a team to relay food orders as needed, communicate effectively with kitchen staff and management. 

• Participate in service training programs for safety, and customer service.

• Report irregularities, discrepancies, damage, and loss of property and safety concerns promptly to the supervisor.

• Complete all required company trainings and compliance courses as assigned.

• Adhere to company standards and maintain compliance with all policies and procedures.

• Maintain high standards, positive attitude, and professional appearance.

• Ensure all checklists have been completed and reviewed by the supervisor.

• Performs other related duties as assigned.

Qualifications

 Qualifications & Skills

• Must be 16 years of age or older.

• Ability to understand and follow verbal directives and written directions.

• Bilingual (English and Spanish) preferred.

• Knowledge of food and beverage practices and procedures preferred.

• Must present a valid Food Handlers certification as a condition of employment.

• Desire to work outdoors during all-weather types to ensure a wonderful experience for our guests.

• Excellent verbal communication skills.

• Must be able to work a flexible schedule, including nights, weekends, and holidays.