Assistant Branch Manager

Assistant Branch Manager

SUMMARY:

The Assistant Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, product sales, customer service, and security and safety in accordance with the Bank’s objectives whether the Branch Manager is on-duty or not. Develops new deposit business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to other branch personnel. Participates in community affairs to increase the Bank’s visibility and to enhance new and existing business opportunities. Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.

MAJOR DUTIES AND RESPONSIBILITIES:

1. Reinforces the application of superior customer service through his or her example along with appropriate follow through with involved customers and employees; conducts specific periodic meetings and presentations on this topic with all staff members.

2. Engages in business development activities and solicitation of new business prospects; actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services; investigates and follows up on significant changes in status of existing customers; motivates and monitors staff in cross selling and product presentation compared to goals; meets with customers to discuss needs or concerns and outlines appropriate Bank services.

3. Ensures organization of the branch, coordinating available resources (e.g., staff, materials, etc.) for maximum results.

4. Responsible for marketing objectives of the area serviced by the branch; identifies and pursues potential sources of business and other strategies to meet established goals and directives.

5. Assures audit compliance and procedure quality control and recommends and initiates corrective actions; ensures that the branch is in compliance with established Bank policies, procedures and state and federal regulations.

6. Ensures that the daily/weekly/monthly reports are up-to-date and complete.

7. Provide Notary Public and/or Medallion Guarantee services.

8. Schedules staff, ensures that the branch is in proof and monthly branch meetings are taking place and logged.

9. Keeping all staff informed of new information for branch operations.

10. Assist the Manager in ensuring that the branch is in order and prepared for an audit.

11. Delegate certain responsibilities and handles the cross-training of staff.

12. Plays a positive role in the development and growth of assigned branch staff through excellent communication skills, both verbal and written, along with strong delegation skills assuring a highly cross trained staff.

13. Follows policies and procedures; completes administrative tasks correctly and in a timely manner; supports the Bank’s goals and values; benefits the Bank through outside activities.

14. Ensure cross-training is taking place enabling the branch to promote from within while ensuring that the branch is able to run efficiently during staffing issues.

REQUIRED SKILLS:

· High school diploma, general education degree (GED) or higher; or 3 years of branch experience and/or training; or the equivalent combination of education and experience. Work related experience must consist of branch management operations, lending and supervisory background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, is required to be applicable to the financial industry.

· Advanced experience, knowledge and training in progressively responsible branch management and supervisory activities.

· Demonstrated ability to cross-sell and explain all Bank products and services with confidence and authority.

BCB Community Bank is an Equal Opportunity Employer of

Minorities/Women/Individuals with Disabilities/Protected Veterans.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• Day shift
• Weekends as needed

Work Location: In person

Salary : $50,000 - $65,000