What are the responsibilities and job description for the IT Manager II position at BCBSM Career Section?
Employer: Blue Cross Blue Shield of Michigan
Job Title: IT Manager II
Job Location: 600 E Lafayette Blvd., Detroit, MI 48226
Job Type: Full-time, 40 hours a week, Monday – Friday
Duties: Manage the delivery of multiple services required to support the IT strategy. Collaborate with department directors across the organization and key stakeholders for the coordination and alignment of objectives and functions across multiple functional areas. Work with business unit manages and form alliances on projects, operational decisions, scheduling requirements/conflicts and vendor contract clarification. Plan, implement, direct, and monitor IT technology solutions to ensure successful fulfilment of end-user requirements, proper and accurate testing and sound implementation. Participate in an advisory board/governance committee (e.g., change management, architecture, data quality) to manage IT services demand. Manage the development of enterprise technology standards, governance processes, and performance metrics to ensure IT delivers value to the enterprise. Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output. Manage designated processes and is accountable for ensuring that established processes are followed. Ensure efficient customer service to internal clients and external vendors. Ensure department works within budget guidelines; track and take appropriate steps to stay within budget. Establish measurable individual and team objectives that are aligned with business and organizational goals. Implement organizational talent management processes, policies and procedures (e.g., staffing, EEO, diversity, performance management, career development, reward and recognition, and retention.). Identify the roles, skills and knowledge required to achieve organization goals. Act as a change agent to implement and manage best practices within area of responsibility. Execute change through frequent, communication to staff and clients about the change and the impact of the change (individual and business). Approve vendor contracts within budget authority. Provide advice to the vendor relationship decision-making and contract development processes. Anticipate and analyze trends in technology while assessing the emerging technologies impacts. Remote Work Permitted.
Requirements: At Least a Bachelor’s degree in Computer Information Systems, Computer Science, or a closely related field of study and seven (7) years of experience as a IT Manager I, Systems Analyst Senior, Technology Solutions Architect, Senior Consultant, HRMS Analyst, Information Analyst, or closely related occupation. Employer will also accept nine (9) years of experience as a IT Manager I, Systems Analyst Senior, Technology Solutions Architect, Senior Consultant, HRMS Analyst, Information Analyst, or closely related occupation. Also requires experience in the following:
- 1 year of experience in Leadership experience in managing cross-functional teams or projects;
- 6 years of experience in IT infrastructure, architecture, application development and support, networks, and computer operations;
- 3 years of experience in Ability to develop and maintain an actionable project plan with milestones and critical path elements; and
- 3 years of experience in Ability to deliver projects on time and on budget.
All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.
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