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Receptionist

Bear Mountain at West Springfield
West Springfield, MA Full Time
POSTED ON 1/13/2022 CLOSED ON 2/13/2023

What are the responsibilities and job description for the Receptionist position at Bear Mountain at West Springfield?

Receptionist

JOB PURPOSE:

The receptionist is responsible for providing general office support with a variety of clerical activities including but not limited to customer service, answering and directing calls to appropriate associates, mail distribution and requisition of supplies.

1. Position -Monday, Tuesday, Thursday and Friday 5pm-8pm. 12 hours weekly

Some holidays included


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Answers and directs the callers to the appropriate associates directing to voicemail and taking messages when required.
  • Greets and directs visitors to the company.
  • Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
  • Receives sorts and forwards incoming mail. Maintains and routes publications.
  • Coordinates pick-up and delivery of express mail services (FedEx, UPS, etc.)
  • Assists in the ordering, receiving, stocking and distribution of office supplies.
  • May also assist with other related clerical duties such as photocopying, faxing, filing and collating.
  • Applies “5 Star” customer service approach in all aspects of job.
  • Actively supports Bear Mountain commitment to providing “5 Star” service on all quality objectives, with an emphasis on continual improvement.
  • Adheres to all company policies, procedures, and standards of conduct.
  • Business casual dress
  • Reports to the appropriate managers any known or suspected violations of policy and procedures, regulations or standards of conduct.
  • Performs additional duties as assigned.

POSITION REQUIREMENTS:

  • High school diploma or equivalent (GED) required.
  • 6 months to 1 year of relevant experience and/or training preferred
  • Strong organizational skills required.
  • Excellent verbal and written communication skills. Must possess exceptional interpersonal skills.
  • Ability to work independently on assigned tasks as well as to accept direction on given assignments.
  • Ability to work with Microsoft Office and other software programs. Demonstrated keyboarding skills required.
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