What are the responsibilities and job description for the Front Desk Receptionist position at Bear River Massage Therapy?
JOB DESCRIPTION
Booker Booking Platform a huge plus! Please let us know if you have experience with platform.
27 Hours a week
Shifts are:
Tues 9:30 am -8:30 pm
Wed 9:30 am-5:30 pm
Sunday 9:30 am - 5:30 pm
Overview
As a front desk associate at Bear River Massage Therapy, your focus will be providing excellent services to clients and potential clients. These duties will include:
- Answering phone calls.
- Setting and checking clients in and out for appointments.
- Greeting clients & guests upon arrival.
- Selling memberships and packages.
- Keeping management apprised of member concerns and following manager’s policies, procedures, and direction.
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Staying updated on promotions.
- Recognizing and supporting team goals.
Qualified candidates will:
Education, Skills, and Training:
- Have a high school diploma or equivalent (GED) (preferred).
- Possess basic math and cash handling experience.
- Have strong phone and computer skills.
- Have previous customer service experience (preferred).
- Be able to prioritize and perform multiple tasks.
- Work cohesively with others in a fun and fast-paced environment.
- Possess general knowledge of massage and esthetic services and modalities.
Communications and Personal Interactions
- Have a strong customer service orientation and be able to communicate effectively with prospective clients, clients and staff.
- Maintain client confidentiality.
Job Type: Part-time
Pay: From $13.25 per hour
Schedule:
- Day shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $13