What are the responsibilities and job description for the Cannabis Product Specialist position at beBeeCustomerService?
We are seeking a skilled Customer Service Professional to join our team.
This role will involve guiding patients through the process of selecting and acquiring cannabis products, providing exceptional customer service by making their experience a top priority.
- Assist patients in understanding product offerings and benefits
- Educate patients on cannabis properties and selection of proper genetics according to their desired effect or relief for their ailments
- Serve as a role model for store employees in sales generation and customer service
- Handle customer complaints in a professional manner and maintain product knowledge and stay up-to-date on current cannabis trends
Key Qualifications
- 3 years' customer service experience with a high school diploma or equivalent
- Experience opening and closing a retail store or restaurant preferred
- Experience with POS systems and cash handling practices
- Ability to work independently with little or no direct supervision
- Demonstrated ability to prioritize tasks and meet Key Performance Indicators
Benefits
- Medical, dental, and vision insurance
- Short- and long-term disability insurance
- Life insurance
- Paid time off
- Employee discount
- 401(k)
- Holiday pay
We offer a competitive compensation package commensurate with experience and industry norms. If you're passionate about delivering exceptional customer service and staying up-to-date on the latest cannabis trends, we encourage you to apply.
Salary : $35,000 - $55,000
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