What are the responsibilities and job description for the Healthcare Operations Coordinator position at beBeeCustomerService?
Job Opportunity
\The Practice Coordinator position is available to manage front office daily activities, ensuring exceptional customer service to in-person and remote patients and clinicians.
\Key Responsibilities:
\- \
- Manage daily practice operations with a focus on quality customer service. \
- Coordinate patient care and clinician support services. \
- Provide general administrative support to clinicians as needed. \
- Collect payments and account balances at the time of service. \
- Complete insurance eligibility verification and resolve any issues. \
- Support clinician schedules by auditing for appointment accuracy. \
- Maintain a pleasant and secure working environment. \
- Assist patients with requests via phone, email, or portal. \
- Handle urgent requests and triage patient issues. \\
Required Skills/Abilities:
\Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
\Strong communication skills, both written and verbal.
\Proficient in using computer software applications (Microsoft Office & EMRs).
\Comfortable handling sensitive and confidential information (HIPAA).
\Ability to work independently and as a team member.
\High School or equivalent required; associates/bachelor's degree preferred.
\1 year of experience in healthcare operations, customer service, or similar role or setting preferred.
\Benefits:
\Medical, dental, vision, AD&D, short and long-term disability, and life insurance.
\401k retirement savings with employer match.
\Paid parental leave.
\Paid time off.
\Holiday pay.
\Employee Assistance Program.
\Location:
\Lexington, KY 40511
\Work Environment:
\Practice location with a positive work environment.
Salary : $39,500
