What are the responsibilities and job description for the Network Operations Specialist position at beBeeManager?
Job Description
As a Network Common Operational Picture (NETCOP) Manager, you will oversee the maintenance, development, and operational accuracy of the Regional Cyber Center's (RCC) NETCOP platform. This role ensures the NETCOP provides a comprehensive, real-time visual representation of the status and health of all RCC-managed Department of Defense Information Network – Army (DoDIN-A) systems, services, and terrain.
The NETCOP Manager leads efforts to depict operational statuses (fully operational, degraded, or non-operational) and their impact on DoDIN-A services, enabling rapid situational awareness and effective command and control. This position requires close coordination with network operations, cyber defense, and mission support teams to ensure NETCOP data is current, accurate, and aligned with evolving mission requirements and operational objectives.
Required Skills and Qualifications
• Comptia Sec certification
• Familiarity with Ticketing Software (i.e. ServiceNow)
• Experience in providing technical support and troubleshooting network, desktop and/or systems hardware and software
• Excellent communication, business analytical, and problem-solving/trouble shooting skills
• Effective Customer Service and management skills/capabilities; including a demonstrated ability to work cross-functionally (internally) and/or externally
• Demonstrated strong analytical and problem-solving abilities
• Excellent verbal and written communication skills with the ability to communicate effectively with non-technical users
Benefits
We offer a competitive and comprehensive benefits package to our employees. To explore the benefits we offer, please visit our website under the Careers section.
Working Conditions
This role is based at a contractor site with possible 0%-10% travel. The working environment is generally favorable with adequate lighting and temperature. Work is generally performed within an office environment, with standard office equipment available.
Physical Requirements
Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).
Salary : $80,000 - $124,000