What are the responsibilities and job description for the Senior IT Professional position at beBeeNetwork?
Job Summary:
Strategic Data Systems is seeking a highly skilled IT professional to fill the role of Senior NEN Analyst. This position involves utilizing diagnostic methods to identify issues, analyze root causes, and recommend solutions for resolving common hardware, software, and network failures.
Responsibilities
- Utilize advanced problem-solving skills to troubleshoot complex technical issues and implement effective solutions.
- Support users during data migrations during system upgrades or Tech Refresh events.
- Monitor shared mailboxes to ensure timely responses and support for user assistance requests.
- Manage public folders, including assigning permissions and administrator roles as needed.
- Oversee shared drive administration, including user training for content managers and responsibilities related to configuration management.
- Maintain and enhance IT procedures that support organizational operations and best practices.
- Assist with Information Management (IM), Information Technology (IT), and Information Assurance (IA) data calls as required by the Department Information Officer (DIO).
- Contribute to the development and submission of monthly progress and status reports.
- Coordinate and maintain current documentation for the Navy Enterprise Network (NEN) site.
- Update and manage the NET asset database to ensure accurate tracking of IT inventory.
- Assist in developing and maintaining Standard Operating Procedures (SOPs) for all NET-related processes.
Requirements
- High School degree; Bachelor's Degree strongly preferred.
- Secret clearance or above (T3/T3R investigation).
- Six (6) years of professional experience in relation to NEN programming including Network Enterprise Tool (NET), CLIN offerings, and NEN ordering.
- CompTIA Security or equivalent IAT II certifications.
Work Environment
The selected candidate will work in a dynamic and fast-paced environment, supporting various projects and initiatives.
The ideal candidate will possess excellent communication and teamwork skills, with the ability to adapt to changing priorities and deadlines.
Equal Employment Opportunity
Strategic Data Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $80,000 - $120,000