Senior Business Support Analyst

Job Posting Title: Senior Business Support Analyst Department: Accounting & Budget Location: 415 SILVER AVE SW Pay Range: $61,339.00 - $96,866.00 Close Date: February 8, 2026 Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more. PAYROLL/TIME TRACKING The Senior Business Support Analyst performs analysis, design, configuration, maintenance, and administration of business systems to meet organizational needs, with a primary focus on HCM time-tracking functionality as it impacts payroll. This role analyzes payroll impacts and configures, tests, and troubleshoots system rules to ensure accurate, compliant pay across complex operations. PAYROLL/TIME TRACKING Serves as the subject-matter expert for time tracking as it impacts payroll accuracy, compliance, and downstream pay results in a highly regulated environment. Acts as a liaison between Payroll, HR, Timekeepers, departments, and Information Technology to analyze business requirements and resolve time-tracking and payroll-related system issues. Analyzes time entry, approvals, calculations, and retroactive adjustments to ensure alignment with CBAs, FLSA requirements, County policies, and payroll deadlines. Translates complex business, labor, and payroll policies into effective Workday Time Tracking configurations, validations, and system logic. Performs system maintenance, testing, validation, and quality assurance activities prior to payroll processing. Provides advanced customer support to departments and timekeepers for time-tracking issues, policy interpretation, and proper system usage. Prepares and maintains technical documentation, procedural guides, job aids, testing plans, and reports related to time-tracking and payroll systems. Handles sensitive and confidential employee, payroll, and labor-related records with discretion and strict adherence to confidentiality standards. Provides after-hours support during payroll processing cycles or system issue resolution as assigned and performs related duties consistent with workload priorities. *The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities. MINIMUM QUALIFICATIONS Bachelor’s Degree in Business Administration, Computer Science, Information Systems, or related field. Four (4) years of experience as it pertains to the purpose of the position. *Any equivalent combination or related education and/or experience may be considered for the above requirements. SUPPLEMENTAL INFORMATION ERP-SAP ONLY 1. Preferred Qualification: an understanding of, or previous experience in, one or more of the following business processes: Accounting, Budgeting, Purchasing, Treasury Management, Accounts Payable, Inventory Management, Accounts Receivable, Plant Maintenance (work order system), Grants Management, Asset Accounting, or Segregation of Duties. SCREENING AND COMPLIANCE The offer of this Bernalillo County position requires compliance with the following: Employee must successfully complete the post-offer employment medical examination and background investigation. Employee must comply with the safety guidelines of the County. Employee must complete the required FEMA training(s) as assigned to the position. Employee must have a valid New Mexico driver's license by employment date and maintain a valid NM driver's license while employed in this position. WORKING CONDITIONS Work is typically performed in an indoor office environment, but occasionally requires travel to other locations. Work environments may include noise, dust, and/or unpleasant odors, and may occasionally require work in confined spaces. Occasional evening, holiday, and/or weekend work may be required. EQUIPMENT, TOOLS, AND MATERIALS Equipment typically used in the performance of office duties includes a telephone, computer keyboard, computer printer, photocopy machine, facsimile machine, and calculator. Materials and products handled in the course of performing essential duties include files, forms, reports, various other paperwork, and a wide variety of basic office supplies. Need Help With Your Application? If you would like assistance on how to complete your job application, please click here. Take a moment to introduce yourself to the career possibilities at Bernco!

Salary : $61,339 - $96,866