What are the responsibilities and job description for the Customer Care Specialist position at Bert Black Service Companies?
Ignite Your Career with Bert Black Service Companies!
Are you tired of feeling like just another cog in the wheel? At Bert Black Service Companies, you’ll be part of a team that truly appreciates what you bring to the table. This is more than just a customer service job—it’s an opportunity to make a difference, solve problems, and grow within a company that genuinely invests in your success.
What’s in It for You?
Competitive Pay : Start between $32,000 and $42,000 per year with potential for advancement.
Full Benefits : Access health insurance, paid time off, and additional perks to support your lifestyle.
Paid Learning Opportunities : Receive thorough training to set you up for long-term success.
Work-Life Balance : Enjoy a supportive, encouraging environment that values your time and effort.
Team Culture : Become part of a group that lifts each other up and recognizes hard work.
Why You’ll Love It Here :
A True Team Feel : You’ll be part of a workplace that feels like a family.
Opportunities to Grow : We prioritize internal promotions and give you room to advance.
Make a Difference : Help create meaningful experiences for customers and play a vital role in our success.
Your New Role :
As a Customer Care Specialist , you’ll serve as the essential link between customers and our team. Your role will include :
Managing Calls : Answer inquiries, book appointments, and handle requests with professionalism.
Ensuring Satisfaction : Follow up with customers to confirm they’re happy with the service they’ve received.
Problem-Solving : Address issues, send helpful reminders, and coordinate to meet customer needs effectively.
Hiring Expectations : Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
A high school diploma or GED.
Strong communication skills and a customer-first mindset.
Basic knowledge of computers and the ability to navigate scheduling software.
Attention to detail and the ability to collaborate effectively in a team setting.
Previous customer service experience is a bonus but not required.
Authorization to work in the United States.
Bert Black Service Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary : $32,000 - $42,000
