What are the responsibilities and job description for the Inside Service Representative position at Bert Black Service Companies?
Ignite Your Career with Bert Black Service Companies!
If you’re looking for more than just another job, Bert Black Service Companies has the career you’ve been searching for. We value hard work, innovation, and a commitment to excellence. Here, your efforts are recognized, your voice matters, and your potential is unlimited.
What’s in It for You?
Great Pay : Annual salary of $53,000 to $67,000, with additional performance-based incentives.
Robust Benefits : Health coverage (medical, dental, vision), retirement savings with a match, generous paid time off, and holiday pay.
Growth-Oriented Culture : Advance your career with a company that invests in your future.
Training & Development : Comprehensive learning programs to set you up for success.
Supportive Environment : Policies designed to balance your personal and professional life.
Why You’ll Love It Here :
At Bert Black Service Companies, our team operates on values like honesty, empathy, accountability, and teamwork. These principles guide everything we do, creating an atmosphere where collaboration and achievement thrive.
Your New Role
As a key member of our team, you’ll play a critical role in delivering exceptional service to our customers and ensuring smooth daily operations.
What You’ll Do :
Be the primary contact for customers, providing personalized support throughout the service process.
Work closely with technicians and repair teams to align project details and schedules.
Draft detailed, accurate estimates to streamline operations and avoid misunderstandings.
Review completed jobs to identify areas for improvement and ensure customer satisfaction.
Communicate effectively with clients, keeping them informed and addressing any concerns.
Build lasting relationships that lead to repeat business and positive referrals.
Coordinate with internal teams to ensure seamless collaboration and project execution.
Handle challenges promptly to deliver outstanding outcomes for every customer.
Each day brings fresh opportunities to tackle new challenges, develop skills, and contribute to a winning team.
Hiring Expectations : Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
At least three years of experience in customer service or a similar field.
A high school diploma or GED is required; higher education is a plus.
Strong familiarity with Google Workspace or Microsoft Office programs.
Excellent verbal and written communication skills.
The ability to multitask and prioritize in a fast-paced setting.
Knowledge of Central Arkansas is advantageous but not mandatory.
Bert Black Service Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary : $53,000 - $67,000
