What are the responsibilities and job description for the Host/Hostess - Bessie's Diner position at Bessie's Diner?
Description
THE TEAM
Bessie’s Diner features an aviation-themed dining experience located at the Southern Wisconsin Regional Airport in Janesville, Wisconsin. Open for breakfast and lunch, patrons will feel as though they have traveled back in time to a classic 1950s diner–from the vinyl-covered stools to the chrome-plated tables. Children and adults alike will want to feast on the gigantic cinnamon rolls while watching the airplanes through vast floor-to-ceiling windows that overlook the runway.
THE PLAYER
You will serve customers and extend great customer service by providing information to help with seating and to-go orders. You must have a positive personality as you are the first impression that a guest receives about the restaurant.
EVERY DAY, YOU WILL
- Introduce yourself and greet customers with a smile and a welcoming attitude; maintain eye contact with the customer when speaking to them and acknowledge their requests
- Understand the seating arrangements and timing of every table to be sat
- Understand server patterns and what they are capable of in order to provide quality customer service
- Prepare dining room by setting tables with clean, full condiments and tabletop menus
- Use downtime to check with guests, fill waters and overall restaurant needs
- Ensure carry-out orders are properly rung in and packaged before guest leaves
- Leave a positive impression on the customers to ensure a return venture and potential word of mouth promotion
Requirements
YOU WILL BE GREAT AT BESSIE'S DINER IF
- You have a High School or equivalent degree
- You have basic computer skills
- You have basic math skills (able to add, subtract, and count change back to customer)
- You have legible handwriting
- You have strong customer service and oral communication skills
- You are 16 years or older
- You are able to regularly talk and hear
- You are able to stand, walk, bend, kneel, stop, and crouch
- You are able to occasionally lift products weighing up to 50 pounds
YOU MUST ALSO HAVE
United States Work Authorization (required)
HUDDLE UP
We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.
JOIN OUR TEAM OF EXCEPTIONAL PLAYERS!
Geronimo Hospitality Group is an Equal Employment Opportunity employer
Salary : $24,500 - $31,000