What are the responsibilities and job description for the Restaurant General Manager position at Big Sky Resort?
Overview
Our General Managers are the driving force behind the guest and team member experience, personifying leadership with a passion for providing exceptional dining experiences for our guests, while leading a team of professionals. They are responsible for the operations of one of our unique outlets and will work closely with the leadership team to assure the best guest experience possible. This is a great opportunity to provide unforgettable service while working for one of the leading vacation destinations in the world!
Success Profile
Here are some of the top qualities that will help you be successful in this role:
Picture yourself being a General Manager at Big Sky Resort and having the opportunity to:
Recipe for Success
Additional Information
Be a part of our full-time year-round team and enjoy these great benefits!
Our General Managers are the driving force behind the guest and team member experience, personifying leadership with a passion for providing exceptional dining experiences for our guests, while leading a team of professionals. They are responsible for the operations of one of our unique outlets and will work closely with the leadership team to assure the best guest experience possible. This is a great opportunity to provide unforgettable service while working for one of the leading vacation destinations in the world!
Success Profile
Here are some of the top qualities that will help you be successful in this role:
- Driving
- Problem Solving
- Team Oriented
- Detail Oriented
- Enthusiastic
- Thorough
Picture yourself being a General Manager at Big Sky Resort and having the opportunity to:
- Lead and assist leaders and team members with overall direction and team development, while promoting a fun work environment
- Assign areas of responsibility for each leader, communicate expectations and follow up on a regular basis during one-on-one conversations
- Facilitate daily line-ups with service teams using excellent communication skills
- Ensure service standards and food/beverage standards are maintained consistently
- Formulate plans to meet budgets and new initiatives
- Plan, execute and follow up with new company initiatives, including food/beverage specials and menu additions
- Utilize community involvement to build sales
- Verify all daily administration is carried out according to policy and standards
- Hold leadership meetings weekly with an agenda and time allotted for discussion
- Communicate effectively with the Leadership Team, peers and vendors, addressing concerns as needed
- Verify the Team Member Training Program and its effectiveness. Conduct New Team Member Orientations
- Interview and assist in the final selection of all team members, maintaining appropriate staffing par levels
- Follow established systems and processes for scheduling, staffing, pre shift meetings, inventory and other responsibilities to assure compliance with our brand standards
- Step in any and ALL roles within the dining operation during our busiest times
- Ensure dress code standards are 100% for all Leaders and Team Members
- Demonstrate your cleanliness standards by upholding team members to maintaining impeccable order and organization of the dining area
- Accept and provide direction and feedback, coaching regularly to support all team members
- Learn and follow our Boyne Standards and Boyne Basics to better serve our guests
Recipe for Success
- Have a minimum of 5 years’ experience within Food and Beverage as a General Manager, Director or hotel environment
- High school diploma, or general equivalency diploma (GED) a plus, or an equivalent combination of education and experience; some college preferred
- Possess a passion for the hospitality and culinary industry
- Exceptional leadership and motivational skills, must be able to attract, train and retain the very best Managers and Team Members in the industry
- Exceptionally strong guest focus mentality, with the ability to provide an exceptional dining experience and hospitality for each guest
- Possess thorough understanding of all Dining Room and Kitchen systems and operations; must demonstrate the ability to run effective shifts in all aspects of the restaurant
- Exercise integrity in all areas of the restaurant operation.
- Ability to define, measure and attain stretch financial goals for the restaurant, with a focus on building year over year sales while balancing cost of sales, inventory and labor
- Be knowledgeable with POS systems and procedures
- Display a strong sense of urgency and responsibility while assuring consistent achievement of quality standards
- Show a high level of personal initiative, technical problem solving and a strong sense of duty
- Possess strong interpersonal and motivational skills, and the ability to effectively communicate and inspire staff
- Excel in an environment with varied tasks while staying cool under pressure
- Have an openness to work within established standards and procedures
- Strong working knowledge with Microsoft Office, Outlook, Word and Excel
- Be available to work early, mid-day and evening shifts, weekends and holidays
- Be able to lift at least 25 pounds
- Leadership experience in the skiing and outdoor industry is a plus
- Upscale multi-unit experience is a plus
- Submit a resume with your application
- Be ServSafe certified (Manager, Alcohol, Food Handler)
- Have proven prior experience and an enthusiastic willingness to learn
Additional Information
Be a part of our full-time year-round team and enjoy these great benefits!
- 401k and Health benefits for you and your family
- Paid time off
- FREE Ski Pass, Scenic Lift Pass and Golf Pass for you, your spouse and dependents
- FREE Basecamp activities including zip line courses and discounted passes for spouse and dependents
- Steep discounts on Lodging rates for accommodation for friends and family (blackout dates apply)
- 25% -50% off Food & Beverage
- 30% off Retail discount at all outlets, gear and sponsor discounts, option to preorder items at cost shipping
- Eligibility for manager housing, a short walk or free bus ride away from work