Front Desk Coordinator (Gilbert)

Company Description:

HealthyU Clinics is committed to revolutionizing patient care by providing high-quality, patient-centered services in a compassionate and efficient manner. Our multi-specialty clinics offer a broad range of healthcare services, ensuring that our patients receive the best possible treatment and support. Our team is dedicated to creating a positive and collaborative work environment, where employees are valued, empowered, and supported in their professional growth.

The Front Desk Coordinator ensures standardization in front office operations, enhances patient experience, and promotes efficiency in administrative workflows. Delivers courteous and efficient front-office support by welcoming patients, coordinating appointments, verifying insurance information, managing calls, and assisting with referrals to ensure a seamless patient experience.

Key Responsibilities:

• Greet and check in patients, ensuring a warm and welcoming environment

• Manage appointment scheduling and coordinate provider calendars

• Verify insurance coverage and process patient paperwork efficiently

• Answer phone calls and address patient inquiries in a professional manner

• Assist with patient referrals and follow-up appointments

• All other duties as assigned.

Required Qualifications:

• Highschool Diploma or equivalent

• A minimum of 1 year experience as a medical receptionist or front desk

• Current BLS (Basic Life Support) certification required.

• Strong computer proficiency (Microsoft Office, EHR systems, scheduling systems)

• Athena Experience highly preferred

• Excellent communication and multitasking abilities

• Prolonged sitting, standing, bending, and occasional lifting (up to 25 lbs)

• Reliable transportation is required for all positions, as occasional travel to other clinic locations may be necessary.

HealthyU Clinics reserves the right to adjust this role based on business needs. Revised 01/01/2026