What are the responsibilities and job description for the Surveillance Operator 1 position at Black Bear Casino Resort?
· Observes, reports, reviews, records, and protects the assets of the Casino.
· Monitors Casino to ensure compliance with regulations, laws, policy and procedures.
· Maintains complete familiarity with current regulatory requirement and all appropriate department procedures.
· Understands and operates all equipment.
· Maintains up-to-date and current information on known cheaters, counters, scams, and/or methods to achieve these. Ensures knowledge of all casino games (dealing, slots, pull tabs, bingo, etc.) is current and up-to-date.
· Monitors all gaming areas.
· Documents all Casino actions requested by management.
· Documents all infractions.
· Conducts random or special surveillance when requested.
· Documents illegal activity (taped and/or written).
· Cooperates and interacts with all departments when necessary.
· Interacts with special forces when needed as well as other casinos.
· Records all transactions regarding money.
· Researches necessary video and written documents when needed.
· Remains alert to all possibilities and makes suggestions referring final judgment to supervisor(s).
· When necessary, assumes the Surveillance Operator 2 position.
· Appropriate work attire is required.
· Must attend all mandatory department trainings.
· Must attend all required Title 31 and/or SAR trainings.
· Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
· Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
· Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
· Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
· Maintains a clean and organized work area.
· Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.
· Knowledge of surveillance systems and equipment (camera, DVRs, computers, etc.) is required.
· Ability to lift and carry up to 20 pounds is required.
· Prolonged sitting, with some lifting and walking is required.
· Subject to outside and inside environmental conditions, including work in a smoking environment.· A strong knowledge and understanding of the laws of the United States and State of Minnesota is required.
· Knowledge of computer applications to include word processing and Excel is required.
· Must be certified in blackjack within 90 days of hire date is required.
· Demonstrated ability to work under stressful situation is required.
· A willingness to learn and adaptability are required.
· Demonstrated ability to take and follow directions is required.
· Operations consist of shift work; seven days a week and on holidays.
· Ability to communicate effectively orally and in writing is required.
· Ability to work independently and establish priorities is required.
· Attention to detail and accuracy is required.
· Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
· Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation's Personnel Policies.
· Subject to pre-employment and annual background checks.
Job Type: Full-time
Pay: $13.00 - $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
COVID-19 considerations:
Employees are asked to wear masks. We also have a mandate in place that all employees need to be fully vaccinated no later than December 1, 2021
Work Location:
- One location
Work Remotely:
- No
Work Location: One location
Salary : $13 - $19