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Surveillance Operator 1

Black Bear Casino Resort
Carlton, MN Full Time
POSTED ON 4/1/2023 CLOSED ON 6/30/2023

What are the responsibilities and job description for the Surveillance Operator 1 position at Black Bear Casino Resort?

· Observes, reports, reviews, records, and protects the assets of the Casino.

· Monitors Casino to ensure compliance with regulations, laws, policy and procedures.

· Maintains complete familiarity with current regulatory requirement and all appropriate department procedures.

· Understands and operates all equipment.

· Maintains up-to-date and current information on known cheaters, counters, scams, and/or methods to achieve these. Ensures knowledge of all casino games (dealing, slots, pull tabs, bingo, etc.) is current and up-to-date.

· Monitors all gaming areas.

· Documents all Casino actions requested by management.

· Documents all infractions.

· Conducts random or special surveillance when requested.

· Documents illegal activity (taped and/or written).

· Cooperates and interacts with all departments when necessary.

· Interacts with special forces when needed as well as other casinos.

· Records all transactions regarding money.

· Researches necessary video and written documents when needed.

· Remains alert to all possibilities and makes suggestions referring final judgment to supervisor(s).

· When necessary, assumes the Surveillance Operator 2 position.

· Appropriate work attire is required.

· Must attend all mandatory department trainings.

· Must attend all required Title 31 and/or SAR trainings.

· Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.

· Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.

· Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.

· Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.

· Maintains a clean and organized work area.

· Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.

· Knowledge of surveillance systems and equipment (camera, DVRs, computers, etc.) is required.

· Ability to lift and carry up to 20 pounds is required.

· Prolonged sitting, with some lifting and walking is required.

· Subject to outside and inside environmental conditions, including work in a smoking environment.· A strong knowledge and understanding of the laws of the United States and State of Minnesota is required.

· Knowledge of computer applications to include word processing and Excel is required.

· Must be certified in blackjack within 90 days of hire date is required.

· Demonstrated ability to work under stressful situation is required.

· A willingness to learn and adaptability are required.

· Demonstrated ability to take and follow directions is required.

· Operations consist of shift work; seven days a week and on holidays.

· Ability to communicate effectively orally and in writing is required.

· Ability to work independently and establish priorities is required.

· Attention to detail and accuracy is required.

· Ability to establish professional and harmonious working relationships on all projects and with all parties involved.

· Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation's Personnel Policies.

· Subject to pre-employment and annual background checks.

Job Type: Full-time

Pay: $13.00 - $18.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Weekend availability

COVID-19 considerations:
Employees are asked to wear masks. We also have a mandate in place that all employees need to be fully vaccinated no later than December 1, 2021

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

Salary : $13 - $19

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