Surveillance Operator

Department: Surveillance

Reports To: Director of Surveillance/Lead Surveillance Operators

FLSA Status: Non-Exempt

Pay Grade: 5

Wage Range: Starting at $16.10 - $19.91

Gaming Class: Compact/Gaming (The ability to pass a background check to attain a Gaming License once hired)

Application Deadline: September 3, 2024

Position Summary:

The Surveillance Operator is responsible for asset protection of the casino, resort, and surrounding business entities utilizing video surveillance to monitor our patrons, vendors, and employees that visit one of our business enterprises. The Surveillance Operator monitors gaming activities to detect cheating, identifies violations of policy and procedure, and documents evidence through video archiving and reporting. The Surveillance Operator monitors video surveillance of the Cage, Drop and Count, F&B outlets, Marina, Outbuildings and shops, parking lots, Resort and amenities, Slots, and Table Games. The Surveillance Operator serves as a dispatcher on behalf of risk management and coordinates with Security, the Manager on Duty, and EMS personnel to notify 911 when emergency services are required on the property. The Surveillance Operator conducts investigations through the review of surveillance video recordings and reporting. The Surveillance Operator maintains the highest levels of confidentiality and professionalism in all aspects of their duties.

Qualifications – Education and Experience:

Minimum Qualifications:

Preferred Qualifications:

• Previous surveillance or surveillance system experience.
• Military, security, or law enforcement experience.
• Good with computers and technology.
• Attention to detail.
• Ability to handle basic math on the fly.
• Report writing experience.

Work Environment:

The work environment is fast-paced and requires overall good mental and physical health.

Physical Demands:

Job-specific abilities and requirements include:

Ability to work in a secure, smaller, and low-lighted work environment with exposure to multiple closed-circuit cameras and monitors.

Ability to sit for extended periods.

Good hand and eye coordination.
Ability to lift up to 30 pounds.
Ability to perform repetitive motion with the use of a computer.

Handle two-way radio calls.

Rotating shift work.
20/20 vision or with corrective lenses.

Native American Preference will apply when candidates are equally qualified.