Cafe Host or Cashier PT

Description

Why Black Oak Casino? Joining our team means being a part of a culture that celebrates hard work, values community, and fosters integrity and gratitude. We strive to take great care of our Team Members so that they feel that they truly belong and their work is valued. We're looking for motivated individuals with flexible hours who are ready to start a career. Enjoy local discounts, on-the-job training, a 401(k) with company match, and more.

About this Role:

Responsible for greeting and seating Guests, maintaining a smooth flow of Guests through the restaurant. Maintains the cleanliness of the restaurant dining room and bus stations in accordance with company standards. Maintains wait lists when necessary. Handles cash transactions.

A Day in the Life as a Café Host Cashier:

Greets and seats Guests and ensures that both external and internal Guests are treated cordially and in a courteous manner.

Handles cash transactions accurately, efficiently and in accordance with departmental procedures.

Maintains contact with Guests, serving staff, kitchen staff, and management to ensure that dining details are handled properly and quickly.

Provides courteous guest service and adheres to Guest Service Standards.

Performs duties using sound and mature judgment.

Converses with Guests to ensure satisfaction with food and service; addresses complaints or concerns.

Assist Performs multiple tasks during high-volume situations.

Ensures fair, balanced and equal flow of seating for Servers and Guests. Cleans and resets the dining room on an as needed basis.

Performs other duties as assigned.

Qualifications

What we're looking for:

• Must be at least 18 years of age.

• High school diploma, G.E.D., or equivalent highly preferred.

• Food and beverage experience preferred; cash handling experience preferred.

• Must complete Food Handler or ServSafe and Responsible Alcohol Service certification or have proof of current certification.

• Have a cooperative and friendly nature and be well-organized

• Able to communicate and follow directions effectively.

• Must have the ability to learn and operate point-of-sale system.

• Must be able to pass a mandatory drug test.

• Must be able to obtain a valid gaming license.

• Must provide evidence of employment eligibility in the U.S.

• Must be able to communicate proficiently in English.

Working at a Casino means:

• Being able to work in a non-smoke-free environment.

• Being able to work in a noisy environment.

• Being able to work all shifts, weekends, holidays, and special events.

Physical Demands:

• Must be physically able to perform all job requirements.

• Required to lift 25 lbs. and occasionally more with assistance.