Vice President, Technology Support

Description

About this role

Company Name: BlackRock Financial Management, Inc.
Position Title: Vice President, Technology Support
Location: 1 University Square Drive, Princeton, NJ 08540
        
Summary of Duties: Analyze existing processes and develop migration strategy from traditional to modern device management in cloud without impacting services. Create Hybrid workplace solution roadmap, architecture, and implementation approach from traditional Windows OS imaging to SCCM/MECM/Autopilot based Windows OS management for both on-prem physical end points, VDI and cloud-based desktop. Design and implement Unified endpoint management solution for windows and mobile devices using Microsoft Endpoint Manager (MECM, Intune, Autopilot). Work with Microsoft Intune/Autopilot environment including device enrollment, implementing, and configuring auto provisioning scenarios, configuring profiles, managing device access and compliance, application management, managing security, etc. Plan an Operating System deployment strategy using MECM and Intune Autopilot to implement both imageless solution as well as hardware independent images to support multiple hardware types and OS architectures, perform Windows upgrades, driver management, and the certification of new hardware devices. Implement solutions to build and maintain virtual desktops in Azure/Citrix cloud with custom images. Define and manage endpoint profiles throughout the enterprise from design to deployment and steady state. Manage internally developed modular desktop build, tools, and solutions throughout the migration to Modern Management to ensure there is no impact to operations and end user experience. Develop or enhance forward-looking standards, architecture specifications and solutions using MECM and Intune to improve user experience, simplify device management as well as deployment of windows, security, and third-party updates in a timely manner to all devices globally including on-prem, cloud-based, as well as remote internet-based. Manage internally developed tools such as the Technology Toolbar and Login Screen Assistant. Manage and implement group policies using Microsoft Intune for desktops, laptops, and VMs. Provide health and performance insights as well as trend analysis using Azure monitoring, endpoint analytics, etc. Identify system problems and develop innovative solutions to improve processing efficiency and stability. Engage with cross functional teams in other technology initiatives and projects. Create supporting documentation for various audiences.
            
Qualifications: Bachelor’s degree or foreign equivalent in Information Technology, Computer Engineering or a related field and six (6) years of progressively responsible experience in the job offered, Solution Architect, Consultant, Sr. Network Administrator, Customer Support Engineer, or related occupation. Requires six (6) years of experience Designing and developing hosted desktop solutions using Citrix cloud environment for orchestration, deployment, and access infrastructure; designing and developing Thin Client solution for better user experience, efficient provisioning, and reduced support cost; designing and implementing cloud configuration management infrastructure on Azure using Intune, Autopilot, AVD, Microsoft Update for Business, and/or FSLogix; designing and implementing on-premises configuration management infrastructure using SCCM/MECM, CMG, Active Directory, IIS, and/or PKI; performing Citrix Virtual Apps and Desktops engineering in both on-premises and cloud environment; utilizing Thin Client technology, products, and solutions; performing modern endpoint management and engineering; working with hosted apps and desktop engineering; and utilizing Automation and scripting skills using Power Shell and VB Script. In the alternative, the employer will accept a Master’s degree or foreign equivalent in one of the above-listed fields and four (4) years of experience in the occupations listed above including four (4) years of experience in the same required skills.

To Apply: please click the “Apply Now” button on this webpage. 
 

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 3 days in the office each week, with the flexibility to work from home up to 2 days a week; some business groups may require more time in the office due to their roles and responsibilities. Beginning in September, all employees will shift to at least 4 days in the office per week, with the flexibility to work from home 1 day a week. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer.  We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.