Product Manager, Consultant - Digital Portfolio

Your Role

The Digital Transformation Portfolio team supports Digital Product Managers and the digital leadership team in all aspects of reporting, tracking, prioritizing and management of web, mobile and digital experiences that help consumers understand and use their Healthcare. The Product Manager, Consultant - Digital Portfolio will report to the Senior Manager, Product Manager, Digital Operations. In this role, you will work with cross-functional teams in a fast-paced, agile environment and will be responsible for providing oversight and process improvements to track and report against key metrics related to product development KPIs and performance.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will:

• Deliver clear, data‑driven tracking and executive reporting across multiple agile teams and initiatives, using KPIs, OKRs, and other metrics to communicate progress concisely
• Provide an understanding of how value streams operate including how the cost is tracked against the return-on-investment (ROI)
• Run project financial reports, track actual spend against plan to explain variances, propose corrective action when needed, and reforecast remaining budget needs
• Manage strategic planning for annual Product team roadmaps of the Digital Transformation VP leadership team
• Update and maintain financial tools to track costs, work assignments and hours, and partner with Finance for monthly reviews
• Assemble and review monthly KPI reports for the Senior Manager to deliver to Executive teams
• Build reporting and process documentation in PowerPoint, Word, and Excel
• Develop and regularly use Excel spreadsheets including downloads from financial systems and compilation of financial data

Your Knowledge and Experience

• Requires a bachelor's degree in Business, Finance, Economics, Public Health, or relevant field; graduate degree (e.g. MBA) is highly desirable
• Requires at least 6 years of prior relevant experience in Digital Product Management and/or Program Management
• Requires experience with Financial Reporting and Tracking tools and processes
• Requires experience working with Enterprise reporting and tracking tools (e.g. Planview, JIRA, Confluence, Tableau, or other analogous tools)
• Requires knowledge with Agile methodologies and processes (e.g. Scrum, Kanban, SAFe)
• Requires experience within healthcare or similar highly regulated industry
• Experience with annual strategic planning cycles and business case development
Ability to partner and communicate across an organization with key business and technical stakeholders

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ABOUT THE TEAM
About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:

At Blue Shield of California and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose – whether working in the office or through a hybrid approach – by providing clear expectations while respecting the diverse needs of our workforce.

Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above). Exceptions:

o Member-facing and approved out-of-state roles remain remote.

o Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.

o For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.