What are the responsibilities and job description for the Front Desk Associate/Night Auditor position at Boarders Inn & Suites?
We are looking for a Hotel Front Desk Nigh Auditor. It's 40 hours every 2 weeks or as needed. Must be able to take your turn on weekends and holidays. Agent to serve as our guests’ first point of contact in the morning and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. There is light cleaning that is required every night along with setting up and maintaining breakfast. If you can give great customer service and have a good work ethic, I’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
- Staying awake 11 pm to 7 am
- Night Audit
- General Cleaning
- Laundry
- Giving the best customer service
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Maintain breakfast/take down and clean up
- Anything else that is asked of you
Skills
- Stay awake 11 pm to 7 am
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role is helpful but certainly not required
- Computer skills are helpful
- Customer service with a great attitude is required
- Excellent communication and organizational skills
- This is not a desk position. There will be other duties that will be required of you to complete the job. There will be enough stuff to do to keep you active all night long.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
COVID-19 considerations:
You are not required to wear a mask.
Work Location: In person
Salary : $16 - $18