What are the responsibilities and job description for the TIEH Program Assistant position at BOLEY CENTER?
ABOUT THE ORGANIZATION:
BENEFITS:
10 paid holidays per year
Paid Time Off
Medical/Dental/Vision/Life Insurance
Tuition reimbursement
Continuing education, reimbursement for professional certifications, licensure and qualified supervision
JOB SUMMARY:
Provides administrative support to the TEIH program and community services departments. Functions as a coordinator and member of TIEH with administrative and clerical responsibility. Position will assist in coordinating referrals, admissions, and data management for SAMSHA and DCF. Assists with various functions related to programs organization, maintenance of calendars, financial supports, meeting support, and other duties assigned. This position will be housed at the Pinellas County Sheriffs office’s safe harbor campus.
JOB FUNCTIONS:
- Assists with data collection and reports in accordance with established timeframes and with data tracking related to DCF contract and SAMSHA contract. Additional data support may be necessary
- Provides support to the TEIH program manager and VP of community services
- Assist with presentations and preparation of documents for submission and assists with financial reports
- Assists with TIEH client organization including but not limited to referrals, discharges, and admissions
- Assists with fielding referral phone calls and general inquiries
- Develops and maintains knowledge of client population, community resources, linkage procedures, treatment modalities and relevant regulations
- Maintains database of community resources including housing and apartment rentals
- Assists with scheduling, documentation management (scanning, faxing, emailing), and calendar management.
- Demonstrate safety awareness and will comply with Compliance Plan and standards of conduct and report any non-compliance to the appropriate official.
- Will attend all required trainings and complete other duties as assigned.
EDUCATION AND EXPERIENCE:
Associates degree in business or in the health and human services field. Comprehensive understanding of computer, technology and Microsoft office suite tools. Education must be from an accredited school, college, or university.
Experience working with individuals with severe and persistent mental illness as well as office management experiences.
Knowledge of office management, policy and procedures, and regulatory documentation.
SKILLS AND ABILITIES:
Good skills and demonstrated abilities in oral and written communication techniques, coordination/cooperation, follow through, interpersonal relations, attention to detail, use of basic language and math, following verbal and written procedures/instructions, recording information orally and in writing, instructing, teaching, coaching, internal and external public relations, working independently, verbal and physical crisis intervention techniques, planning, problem solving, negotiating, flexibility, decision making, scheduling own work, counseling techniques, organizing own work, able to work in a multidisciplinary team and such others that are usually and customarily considered necessary for satisfactory completion of essential duties. Proficiency with office suites
PERFORMANCE STANDARDS:
Must comply with all work rules including, but not limited to, attendance. Must not present a direct threat to the safety and health of self or others. Must maintain accurate and complete client records in a timely manner.
WORK CONDITIONS AND PHYSICAL REQUIREMENTS:
Work is performed indoors and outdoors. May be exposed to such environmental conditions as odors, dust, variable temperatures, noise, etc.; exposure to a potential chemical hazard may occur when handling household cleaning chemicals; exposure to a potential physical hazard may occur when dealing with difficult or unstable clients.
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical activities including, but not necessarily limited to, climbing, stooping, kneeling, crouching, reaching - above and below waist, standing, walking, talking, seeing, hearing, driving, etc. at varying frequency and intensity may be required to satisfactorily accomplish one or more of the assigned duties.
WORK MATERIALS AND SAFETY EQUIPMENT:
May include, but may not necessarily be limited to, telephone, standard office materials/equipment and automobile.
May require use of vehicle seat belts. Special or unusual circumstances may require use of emergency safety equipment including, but not necessarily limited to, fire extinguisher, first aid equipment, etc.
SPECIAL REQUIREMENTS:
Valid Florida driver’s license, own transportation vehicle and insurance required.
Must pass a level II background check and drug screen.
Reasonable accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Boley Centers is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use.
