What are the responsibilities and job description for the Ulta Account Coordinator position at Boots Retail USA Inc?
Division: Global Consumer Brands
Title: Sales Coordinators
Location: New York
WHO WE ARE
Walgreens Boots Alliance (Nasdaq: WBA) is the first global pharmacy-led, health and wellbeing enterprise.
The company was created through the combination of Walgreens and Alliance Boots in December 2014, bringing together two leading companies with iconic brands, complementary geographic footprints, shared values and a heritage of trusted health care services through pharmaceutical wholesaling and community pharmacy care, dating back more than 100 years.
Walgreens Boots Alliance is the largest retail pharmacy, health and daily living destination in the USA and Europe and, together with its equity method investments*, employs more than 370,000* people and has a presence in more than 25* countries. Walgreens Boots Alliance is a global leader in pharmacy- led, health and wellbeing retail with over 13,100* stores in 11* countries. The company includes one of the largest global pharmaceutical wholesale and distribution networks with over 350* distribution centers delivering to more than 200,000** pharmacies, doctors, health centers and hospitals each year in 19* countries. In addition, Walgreens Boots Alliance is one of the world’s largest purchasers of prescription drugs and many other health and wellbeing products.
The company’s portfolio of retail and business brands includes Walgreens, Duane Reade, Boots and Alliance Healthcare, as well as increasingly global health and beauty product brands, such as No7, Botanics, Liz Earle and Soap & Glory. More company information is available at www.walgreensbootsalliance.com.
Global Brands is uniquely placed within Walgreens Boots Alliance to give our retail businesses a sustainable competitive advantage, by combining great brands and innovative products, with unparalleled commercial expertise and consumer insight, to help strengthen and maximize relationships with customers, partners and suppliers around the world.
OUR VALUES
Trust: Respect, integrity and candour guide our actions to do the right thing
Care: Our people and customers inspire us to act with commitment and passion.
Innovation: We cultivate an open and entrepreneurial mind-set in all that we do.
Partnership: We work collaboratively with each other and our partners to win together.
Dedication: We work with rigor, simplicity and agility to deliver exceptional results.
WAYS OF WORKING
Hybrid model detail
LEADERSHIP EXCELLENCE
Living our Values and demonstrating high Learning Agility will be fundamental not only for success in this role, but also for potential growth to other roles across WBA in the future. We have a clearly defined Leadership Behavior framework that is an important element of how we do business at WBA
Performance: Drives for results, sets high personal standards and demands the same of others
People: Engages our people in our vision. Motivates and inspires and has a talent and growth mind-set
Customers: Champions our customers
Change: Demonstrates the courage and willingness to anticipate and drive positive change
Innovation: Has the restless desire to innovate and always go further
The Global Enterprise: Creates a shared meaning, vision and purpose to make the world a better place
ABOUT THE ROLE
The Sales Coordinator, is responsible for maximizing sales in multi-store retail locations executed through in store events, training and product demonstrations. The Sales Coordinator’s role is to build brand awareness, create an elevated in-store experience and be a trusted expert for our brands.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
Achieve and exceed individual monthly sales goal across all assigned stores
Adhere to store visit schedule based on business needs across all assigned stores
Clientele and recruit new customers by providing an elevated and personalized customer experience through relationship building
Foster and maintain solid professional relationships with retail partners by demonstrating a spirit of teamwork and cooperation. Providing excellent service to both retailer and customers
Successfully provide training, executing in store events and focus days, personal consultation and hands on demonstration to drive sales
Resolve customer issues and answers questions to ensure a positive customer experience
Adhere to both Boots and 3rd party retailer policies and procedures.
Maintain great communication with store teams, line manager and peers
Work independently and sustain a positive can do attitude
Consistently present a clean and professional brand image at all times
Attends all required conference call, trainings and team meetings
Ensure that testers, brushes, etc. are maintained in compliance with hygiene standards.
Ensure that stock, beauty stations and fixtures are clean, organized and adhere to company merchandising standards
Ensures execution of updated instore planograms, merchandising displays and presentation in stores and monitors stock and partners with in store retail team to ensure stock flow and replenishment.
Promotes and communicates key product launches, current promotions and events
Has knowledge of competitive brands
SKILLS AND EXPERIENCE
At least 1 year of experience in a sales/commission based retail environment is preferred Makeup/Artistry skills and product experience in skincare and beauty, but not required.
Demonstrate a passion for customer service and a competency for selling.
General knowledge and passion for the Beauty/Skincare industry.
Exceptional interpersonal and communication skills; friendly, energetic and outgoing personality.
Ability to build and maintain strong interpersonal relationships.
High degrees of motivation, drive, integrity, accountability and the ability to work well independently as well as a part of a team.
Consistently demonstrate a desire to exceed expectations.
Receptive to guidance and feedback.
Ability to work flexible schedules as shifts include weekdays, evenings and weekends.
Consistent and reliable attendance.
TRAVEL
May be required to travel to offsite locations for scheduled meetings and/or trainings.
Understanding that designated store location is subject to change based on business needs.
MEASURES OF SUCCESS
Delivery of annual brand assigned goals
Meets all required reporting deadlines with accuracy
Receive ongoing positive feedback from Retail Partners and Colleagues
Excellent record of attendance in line with our Boots Retail USA guidelines
