What are the responsibilities and job description for the Project Manager Information Services position at Boyd CAT?
DESCRIPTION:
A big reason why Boyd CAT has been able to thrive for over a combined 150 years is our people. Each day, our team strives to adhere to the core values of safety, enthusiasm, respect, velocity, integrity, commitment, and excellence that have sustained our company through the decades. Our focus is to hire the most qualified applicants, provide them with the tools and training they need to succeed, and support them throughout their careers.
The Project Manager Information Services is responsible for planning, coordinating, and delivering technology initiatives that align with business priorities and improve operational performance. This role leads cross-functional teams, manages schedules and resources, and ensures projects are executed on time, within scope, and with measurable value to the organization.
REQUIREMENTS:
- Bachelor’s degree in business, management, computer science, or a related field
- Prior experience managing large projects and cross-functional teams
- Working knowledge of ERP systems, budgeting, and financial management
- Demonstrated technical skills in Microsoft Office, Office 365, DevOps or other project management software
- Communication, leadership, problem solving, conflict resolution, adaptability, time management, and teamwork
- Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or Certified ScrumMaster (CSM) certifications are a plus
- Must be legally authorized to work in the United States. Sponsorship is not available for this role
ESSENTIAL FUNCTIONS:
- Lead and support ERP project initiatives within Microsoft Dynamics 365 (D365), including enhancements, integrations, process optimization, workflow automation, and user adoption
- Facilitate discovery sessions, requirements gathering, and documentation to establish project scope, success criteria, and measurable business outcomes
- Develop project schedules, resource allocations, and milestone roadmaps to drive timely execution of technology projects across Information Services
- Work collaboratively with Business Analysts, the Manager of Business Analysts, Subject Matter Experts (SMEs), and the Director of Information Services to convert business needs into executable technical plans
- Coordinate project workstreams, manage task assignments, and maintain accountability through structured progress tracking, standups, and milestone checkpoints
- Track and communicate status updates, risk indicators, decision dependencies, and timeline impacts to leadership and stakeholders with clarity and consistency
- Ensure User Acceptance Testing (UAT) readiness by coordinating test plans, acceptance criteria, defect tracking, sign-off steps, and go-live approvals
- Support data migration, validation, cutover readiness, and post-implementation confirmation of successful outcomes
- Maintain accurate project documentation — including decision logs, risk registers, change requests, schedules, and configuration notes
- Assist with training coordination, release communication, and user enablement activities to support smooth transitions and strong customer experience outcomes
- Partner with vendors and third parties as needed, reviewing deliverables, work estimates, timelines, and technical integrations
- Promote continuous improvement by identifying workflow gaps, recommending enhancements, and measuring performance results after implementation
- Travel to Boyd CAT locations as required to support project workshops, onsite discovery, implementation phases, go-lives, and continuous improvement activities
- Direct project management activities for both Business Analyst and Information Systems teams, ensuring timely delivery of objectives within defined scope and budget
- Coordinate with cross-functional teams and external partners to achieve superior results and deliver high-quality products
- Oversee all stages of the project lifecycle, including initiation, planning, execution, monitoring, and closure
- Develop and manage project plans, budgets, and schedules, ensuring alignment with overall business priorities
- Serve as the primary liaison between Information Services, business units, and external vendors; facilitate effective communication and manage expectations throughout the project lifecycle
- Assemble and lead cross-functional project team meetings, assign tasks, and follow up on progress
- Identify potential project risks and develop mitigation strategies to minimize impact on project objectives
- Analyze post-implementation outcomes to identify opportunities for process optimization and lead initiatives that enhance system performance and user experience
- Oversee communication and training efforts related to project implementations
- Manage data migration and integration activities
- Lead continuous improvement meetings to drive ongoing enhancements
- Recommend to manager ideas to improve the department’s operating procedures or business practices and participate in and support continuous improvement of all related activities and processes
- Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code
- Create and maintain good communications (verbally and in writing) and relationships with other Company departments, branches, employees, outside vendors, and customers by addressing and resolving concerns quickly
- Follow all work, safety rules, and procedures
- Perform other duties as necessary and assigned
BENEFITS:
- Full-Time W2 Employee with bonus potential
- Full benefits including Medical, Dental, Vision, Disability, and Life Insurance
- Wellness Program
- Flexible, hybrid work environment
- Paid time off
- 401(k) savings with Company Match