What are the responsibilities and job description for the Apres Ski Pub - Front of House Supervisor position at Boyne Resorts?
Overview
The Apres Ski Pub Front of House Supervisor is responsible for assisting the Avalanche Bay Food and Beverage Manager in all aspects of the restaurant, primarily floor management. The Supervisor will effectively lead 10-15 staff members in a dining room setting and snack shack outlet, train and motivate team members, be highly organized, and be able to establish and maintain department goals.
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Responsibilities
The Front of the House Supervisor's typical job functions include:
- Assisting with scheduling, daily staffing levels, payroll, inventory, etc.
- Ensuring cleanliness of restaurant, including service stations and banquet areas along with maintaining clean, neat, and well-organized work areas
- Taking appropriate action on any complaint or problem to ensure guest satisfaction
- Working closely with Avalanche Bay staff and other departments to properly plan and coordinate events in waterpark and restaurant needing food and beverage service
- Maintaining awareness in relation to accident prevention and safety
- Looking for new methods, techniques, equipment, and material that will improve the overall efficiency and/or quality of the restaurant
Qualifications
This position may for you if:
- You are at least 18 years old and available to work nights, weekends and holidays
- You possess a high school diploma or general education degree (GED); and six months to one year related experience and/or training; or equivalent combination of education and experience
- You have previous supervisory experience preferred
- You have experience with point of sale software and Microsoft products such as Word and Excel preferred
- You possess strong leadership, organizational and guest relation skills; extensive knowledge of all positions in a restaurant setting
