Teen Specialist

FLSA STATUS: Exempt

REPORTS TO: Unit Director

DIVISION: Club Operations

DIRECT REPORTS: Teen Activity Leaders

JOB SUMMARY

The Teen Specialist is responsible for developing programs, activities, and services that prepare teens for success by creating a safe and positive Club environment that facilitates achievement and results in designated outcomes. Responsibilities include: Club operations, program management, and supervision of staff, members, volunteers, and facility.

KEY ROLES (Essential Job Responsibilities)

• Manages Program supply budget and administration in accordance with accounting policies and procedures
• Supports Organizational membership goals to include recruitment, retention, and attendance
• Cultivates collaborative relationships with community partners
• Directs supervision of members and staff during operating hours including opening and closing the Club
• Oversees the implementation, planning, development, and evaluation of Club programs
• Ensures required documents and reports are completed in a timely manner
• Fulfills Human Resources functions including hiring practices and employee management
• Manages staff hours to budget and policy. Ensure time cards are completed and correct.

EDUCATION and/or EXPERIENCE, LICENSURE and CERTIFICATION

• Must possess a high school diploma or equivalency certificate and 6 months of work related Supervisory experience
• Must obtain/maintain a current CPR, First Aid, and Food Handler’s Certification (within first 90 days of employment)
• Must have and maintain a valid Arizona driver’s license

KNOWLEDGE, ABILITY and SKILLS

• Working knowledge of federal and state laws and company policies and procedures
• Ability to manage, investigate and participate in Human Resource processes
• Ability to oversee the physical property and assets of the Club
• Knowledge of vehicles to ensure that they are operating safely at all times
• Knowledge of Youth Development service delivery
• Ability to maintain and cultivate excellent member/family and community relationships and possess excellent customer service skills
• Proficient skills in the use of Microsoft Office software, including Outlook, Word, and Excel
• Working knowledge of budget preparation, control and management
• Familiarity with principles and practices of supervision
• Ability to communicate with parents, maintain confidentiality and engage in respectful interactions at all times
• Ability to articulate for giving, serve as an ambassador, engage in relationship building and promote philanthropy
• Ability to support the efficiency of Volunteers and future workforce needs to support volunteer program operations

WORKING CONDITIONS and DRIVING

• Travel between Boys & Girls Club of Metro Phoenix site and schools and various field trip sites as well as in the community is required. Must meet the insurance standards of Boys & Girls Club of Metro Phoenix
• Work is primarily performed in the Club and local community
• Evening hours required; weekend hours as needed

EXPECTATION of EXCELLENCE

Boys & Girls Club of Metro Phoenix supports a culture of excellence in all we do and all employees are expected to reflect these values in their daily responsibilities. To be sure we meet our obligations for high performance in all areas, we organize our goals and efforts under these six Pillars of Excellence:

ACCOUNTABILITY

We act with integrity, accept responsibility for our actions and fulfill our commitments.

TEAMWORK

We thrive on collaboration and believe we can achieve greatness together.

HEALTHY LIVING

We strive for energizing integration of work and home and support a healthy lifestyle to model for our Club Kids.

CLARITY

We are open, honest and respectful in our communication, direction and interactions.

PASSION

We genuinely care about our mission and believe “Kids come first”!

INNOVATION

We are creative problem solvers, empowered to take action and always striving for unique and new ways to improve programs and procedures.