Records Technician

The purpose of the class is to maintain criminal records and assist the general public and other agencies with case information. Requires discretion and skill in working effectively with the public and with other employees. The class is responsible for records and clerical tasks for assigned area of responsibility. The class works according to set procedures requiring limited decision making.The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary.

• Answers telephone, assisting general public and other agencies with information regarding criminal records; routes other calls to appropriate personnel.
• Ensures documents, reports and correspondence are filed in a timely manner and secured in appropriate location.
• Processes faxed or mailed-in record checks.
• Fulfill records requests received via phone, email, or in person.
• Processes mail-in insurance requests for crash reports, completes request forms for photo and tape requests.
• Utilize New World to complete tasks such as searching incidents, case reports, global subject searches, alert searches, address runs, etc.
• Process payments received by the public in regard to copies of reports, background checks, etc.
• Data entry of trespasses, private property enforcement affidavits, address confidentiality alerts, and Marsy’s Law alerts.
• Data entry for handwritten citations.
• Data entry of police department arrests to maintain criminal history information.
• Utilize multiple different programs to pull information that may be necessary to fulfil a request. 
• Performs routine office tasks such as typing, faxing, filing, telephoning and copying.
• Redacts reports, provides cost estimates to the public, attorneys and other governmental agencies.
• Regular, dependable and punctual attendance is an essential function of this job.

• Requires High School Diploma or GED
• Knowledge with State Records retention schedules, records management, Sunshine Law, and public records law preferred.
• Experience with document imaging and management software in a windows environment preferred. 
• One year administrative and clerical experience in a law enforcement agency or local government preferred.
• Knowledge of correct English spelling, grammar and punctuation.
• Knowledge of basic office and clerical procedures and systems.
• Knowledge of principles and processes for providing good customer service.
• Ability to read, interpret and follow procedural manuals with guidance related to job performance.
• Ability to communicate effectively and efficiently both orally and in writing.
• Knowledge of and skill in the use of modern office equipment including computers, copiers, and scanners.
• Ability to quickly and accurately compare similarities and differences among sets of data.
• Ability to maintain confidentiality when managing sensitive information.

Work is performed in an office environment.

Work is completed in eight (8) hour shifts during regular business hours (Monday through Friday 8am to 5pm); fluctuations in work hours are minimal.  We offer four (4), 10-hour workdays.

The successful candidate may be placed in a higher Records Classification after successful performance review evaluation and if all minimum qualifications of the classification and all lower classifications have been met. 

Successful completion of a criminal background investigation including polygraph, reference/employment/neighborhood checks. submit to screening for illegal drug use prior to assuming position and will be subject to return to duty, post-accident and/or random and reasonable suspicion drug tests while employed with BCSO.

During an emergency, the Sheriff will determine who is considered an emergency responder and whose work is necessary to maintain the operation of law enforcement and correctional facilities. This determination is subject to change based on staffing and the operational needs of the agency. 

The Brevard County Sheriff's Office is an Equal Opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender identity, and sexual orientation, national origin, age (over 40), disability or genetic information in employment practices. We encourage veterans, service members and their spouses and family members to apply for employment with this agency, qualified applicants will receive preference and priority in hiring decisions.   ADA requires the Sheriff's Office to provide reasonable accommodations to qualified individuals with disabilities. Job applicants and current employees are invited to discuss accommodations. 

Salary : $16