What are the responsibilities and job description for the Capital Markets Client Service Associate - Second Shift (Hybrid) position at Broadridge?
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge Disclosure Solutions is seeking a Capital Markets Client Service Associate to join our high-performance Capital Markets team in New York City.
In this hybrid role, you’ll be a critical connection between our investment banking, legal, and corporate issuer clients and our internal production experts. You’ll help navigate complex financial document workflows for IPOs, mergers, acquisitions, and other pivotal market transactions, ensuring timely, accurate, and compliant delivery of SEC filings and other critical communications. We are looking for a client-focused, solutions-oriented professional who thrives in a fast-paced, high-stakes environment.
Responsibilities:
- Serve as a primary point of contact for investment bankers, legal counsel, corporate issuers, and other capital markets clients, under the supervision of senior staff.
- Assist with and enter client requests for document composition, proofreading, editing, and production of SEC filings (including prospectuses, proxy statements, and other financial disclosures) according to established procedures.
- Support senior team members in liaising with internal teams (typesetting, print production, digital services) to ensure accuracy and delivery of projects on time in a rapidly changing environment.
- Follow established guidelines to advise clients on disclosure requirements and optimal document formats to meet regulatory standards.
- Maintain a high level of client service by responding to routine inquiries and escalating complex issues to supervisors.
- Monitor assigned project timelines, communicate status updates to team leads, and escalate challenges to supervisors as needed.
- Perform quality checks on documents to ensure compliance with regulatory and internal standards, under supervision.
- Work flexible hours, including after-hours and weekends, as scheduled by management to support critical transaction deadlines.
Qualifications:
- High school diploma or equivalent required; some college coursework preferred.
- At least one year of experience in financial services, legal, printing, or a similar customer service environment.
- Excellent written and verbal communication skills, with a demonstrated ability to build strong relationships with high-profile clients.
- Exceptional organizational, multitasking, and time management abilities in a deadline-driven setting.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with document formatting is a plus.
- Flexibility to work evenings, weekends, and extra hours as transaction volume or client needs require.
- Ability to follow detailed instructions and established procedures.
- Ability to work under supervision and as part of a team.
- Familiarity with SEC filing processes (EDGAR, S-1, S-3, DEF 14A, etc.) valued.
Additional details:
- Second shift is 3PM ET to 11PM ET.
- Overtime and Weekend work might be required during peak.
- Weekend work expected as part of a rotation.
- Option to work a permanent weekend day available if preferred.
Salary range $25 - $30 hourly. Bonus Eligible.
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visit
www.broadridgebenefits.com
for more information on our comprehensive benefit offerings.
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
US applicants: Click
here
to view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to
BRcareers@broadridge.com
.Salary : $25 - $30
