What are the responsibilities and job description for the Front Desk Associate position at Broadwater Hot Springs?
We are looking for an outgoing customer service oriented person to join our team.
The ideal candidate must be able to work occasional weekends and holidays.
The front office team is responsible for checking guests in to the facility, checking ID, giving out wristbands, signing up members.
You will also be responsible for pool checks including checking chemical levels, picking up trash, and verifying guests are following safety protocols.
Employee benefits include:
Gym membership
Pool membership
Family pricing
Employee meal discounts
Qualifications
- Proven customer service skills with a strong focus on guest satisfaction
- Experience in front desk operations within a hotel or resort environment
- Proficient in handling multi-line phone systems and managing guest inquiries
- Ability to communicate effectively
Job Types: Full-time, Part-time
Pay: $16.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Holidays
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $16