What are the responsibilities and job description for the Front Desk Receptionist position at BROKEN SOUND CLUB?
Job Details
Description
Our Culture, Our Brand, Our Sound! Join Broken Sound Club.
We are now Hiring a Front Receptionist!
Compensation: Full-time Hourly, Depending upon experience
Schedule: The schedule will fluctuate, weekends and holidays are necessary
Location: Broken Sound Club - 2401 Willow Springs Dr, Boca Raton, Florida 33496
Essential Responsibilities:
Provides customer service to club members and administrative support to the membership department with an emphasis on multi-tasking and interpersonal skills.
- Be the face of the club and represent all departments and questions.
- Answer incoming calls, transfer calls, and take messages.
- Respond to member inquiries regarding reservations for dining, cards, club activities and special events, new membership and general info, i.e., directions, transponders, etc.
- Type correspondence as requested.
- Fill out houseguest passes.
- Assists Membership when needed.
- Aware of club social events and able to direct members.
- Knowledgeable of any general club questions and be able to redirect members to the appropriate department when needed.
Qualifications
Knowledge and Skill Requirements:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Excellent computer skills required
- Great customer service skills
- Able to multitask and prioritize
Education & Work Experience Requirements:
- H.S. Diploma or G.E.D.
- Front Desk/Reception/Customer service experience preferred
- Hospitality or Restaurant knowledge a plus
Benefits you’ll Enjoy:
Full-time
-
- Medical, Dental & Vision Insurance
- Company Paid Life Insurance
- Accident, Critical illness & Hospital coverage
- Company Paid Short Term Disability Insurance
- 401(k) Retirement Savings Plan with Company Match up
- Educational Assistance Program
- Complementary Shift Meals
- Vacation Time
- Paid Sick/Personal Time Off
- Holiday Pay
- Travel insurance
- Associate Discounts
- Associate Assistance Program (Counseling, legal help, and more..)
- Recognition Programs
- Internal Growth
- Great environment!
Our Standard Operating Procedures:
- Respect, caring, and support for members and Associates.
- Hold each other accountable for our actions.
- Integrity, Transparency, and commitment.
- Embrace and adapt to changes that enhance our organization.
Our Team Goal:
To establish interactive communications as the cornerstone of our team’s operations, where every associate feels empowered to express ideas, share feedback, and actively engage in discussions.
Through open dialogue, active listening, and transparent exchanges, we foster a dynamic environment that cultivates collaboration, builds trust, and drives innovation.
Our Mission is to harness the power of interactive communication to propel us towards our objectives, strengthens relationships, and achieve collective success.
Join Broken Sound Club:
Ready to join the family? Apply today and join Our Culture, Our Brand, and Our Sound!
Drug-Free workplace