Central Registration Specialist

GENERAL SUMMARY:

Functions as a Central Registration specialist with primary accountability is to the Practice Manager with oversight by the Practice Supervisor and Director of Clinical Operations. Principle responsibility is for the collection of registration data, collection of copayments and any outstanding balances. Exhibits an understanding of the organization, its programs and procedures related to the operations of the surgical office. Expert handling of patient issues and patient confidentiality are mandatory.

This is a full-time, 40 hrs./wk. position, primarily located at 2 Dudley Street (Rhode Island Hospital). Occasional travel to other sites, such as East Greenwich and Smithfield may be required.

ESSENTIAL FUNCTIONS:

• Greet patient at front desk reception.
• Responsible to obtain and update demographic data and HIPAA data required at each visit.
• Collections of patient copayments when indicated.
• Posting of copayments in patient management system.
• Collections of past due balances or deductibles when applicable.
• Verification of patient eligibility in patient management system as well as insurance carrier websites to ensure active coverage. Notify secretarial staff when insurance is inactive.
• Obtain insurance referrals.
• Scanning all registration documents and linking in the EMR.
• Signing up patients for Current Care.
• Responsible for any other duties as may be assigned.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• High School Diploma or equivalent.
• 1-2 years of experience in medical office (preferred)
• Ability to represent the organization and serve consumers in a professional manner and promote a positive image of the organization and its services.
• Computer literate with basic knowledge of Microsoft Products.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

Conditions common to a clinical practice environment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel between offices between may be required.

SUPERVISORY RESPONSIBILITY:

None.

Employees are required to be vaccinated against Covid as a condition of employment, subject to accommodation for medical exemptions.

We value a diverse, talented workplace and seek colleagues who strive to better understand systemic barriers as it affects patient care and our academic institutions. Brown Surgical Associates welcomes nominations and applications from all individuals with varied experiences, perspectives, abilities, identities, and backgrounds to enrich our clinical, research, training and service missions.